By that I mean the Secretary of HHS Kathleen Sebelius.
I know people here are fixated on the government shutdown and implosion of the Republicans. But before we get carried away with schadenfreude, we should take a long hard look at our incredibly inept roll-out of the ACA exchanges.
Yes, glitches happen, but some of these glitches are because of sheer ineptness. But what really pisses me off is how the HHS is falling behind in marketing these exchanges to healthy young people whose enrollment is crucial for the survival of the plan.
I lay the blame of this entirely on Kathleen Sebelius. Either she does not understand the law that she is in charge of promoting, or she is so uncomfortable in such a visible role that she is flubbing the message. Either way her ineptitude is yielding ground to conservative misinformation about these exchanges.
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