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View Diary: Bank of America CEO is 'incensed' that his customers are angry about being gouged (228 comments)

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  •  Netflix may soon be out of business (7+ / 0-)

    so Mr. Hastings can give Mr. BoA so tips on going out of business

    "He is no fool who forsakes things that he cannot keep, so that he might gain things that he cannot lose." - Jim Elliot

    by looking and listening on Wed Oct 26, 2011 at 10:20:05 AM PDT

    [ Parent ]

    •  Um, no (4+ / 0-)

      Netflix is not going out of business.

      They lost 800k out of 26 million customers. If you took all other online DVD/streaming providers together, you wouldn't even come close to that number of total subscribers.

      Reed Hastings is an idiot, yes. However, Netflix is fine for now, and I would suggest buying their stock on the cheap.

      Inquiry that does not achieve coordination of behaviour is not inquiry but simply wordplay - Richard Rorty

      by BuckMulligan on Wed Oct 26, 2011 at 11:56:46 AM PDT

      [ Parent ]

      •  And that's to the point (4+ / 0-)

        Netflix did not post notices stating that their customers were assholes.  They posted apology notices, these might be less than heartfelt but while they have no idea how to structure their offerings and satisfy their marketplace they at least understand that they need to quit pissing off their customers and figure out something that works, and do it fast.
         

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