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View Diary: Cranky Users: Sound off here about subscription problems (223 comments)

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  •  If you're not able to, (1+ / 0-)
    Recommended by:
    KelleyRN2

    it's because of the bugs being discussed here. There's no policy of not allowing you to switch, if you do so before the end of December when life subs are no longer sold.

    You should try it, and if you can't do it, go to the help desk and add yourself to a discussion by people getting the same error you do when you try. (By commenting in or "subscribing to" a help desk discussion, you will get an email when more comments are added to the thread, so you will find out what the developers say about the problem and when it is fixed.)

    Don't tell me what you believe. Tell me what you do and I'll tell you what you believe. - MB

    by belinda ridgewood on Mon Dec 12, 2011 at 08:55:55 PM PST

    [ Parent ]

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