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View Diary: Tonight I finally got the chance to apologize to the cashier I F-Bombed (125 comments)

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  •  Are you reading what was actually written? (8+ / 0-)

    A real apology stops

    "I shouldn't have sworn at you, I'm sorry.  And threatening your job, I'm sorry about that too."

    right there.

    "It's just that, it's just that I had had a bad day and you were saying things that I know aren't true about the president and I lost my temper and I'm sorry."

    That is making excuses and blaming the damned victim.

    You don't go creating a hostile work environment for someone, then go back and re-offend, and get pats on the back for it from me.

    You may see things differently.  I don't see an apology, I see an attempted justification and more mistreatment.

    Your vote is your consent.

    by JesseCW on Fri Apr 27, 2012 at 08:04:35 PM PDT

    [ Parent ]

    •  Yeah but wait Jesse (2+ / 0-)
      Recommended by:
      ratmach, weck

      She doesn't like the preznit she must deserve every nasty insult she gets. Even the backanded apologies.

      There are no sacred cows.

      by LaEscapee on Fri Apr 27, 2012 at 08:13:06 PM PDT

      [ Parent ]

      •  It doesn't matter (12+ / 0-)

        If she was slamming the President or praising him to the skies. She was at work, doing customer service, and when you're in that kind of job, you're supposed to leave that sort of thing at HOME.

        You don't talk religion, politics, or any other subject that might offend the customer.

        I've worked in customer service, both as a service worker and as a manager.

        If I (or anyone working for me, for that matter) had been talking loudly about politics left, right or center (or religion) while at work, we likely would have been fired. And when I was manager, if anyone who worked for me had done that and upset a customer, they would have gotten at the minimum a good talking to.

        Rule #1 of customer service - read what the title is. CUSTOMER SERVICE.

        That means making them happy, so that they want to come back.

        "We have only the moral ground we actually inhabit, not the moral ground we claim." - It Really Is That Important

        by Diogenes2008 on Fri Apr 27, 2012 at 10:56:40 PM PDT

        [ Parent ]

        •  Right.... Limbaugh, Faux News "doesn't matter"??? (0+ / 0-)

          It is up to each of us to STAND UP AGAINST HATE & deliberate dis-info.

          Congratulations on standing up and trying your best to apologize to someone who might just possibly "get it"... as what they SEE happening is not what they HEAR on hate filled corporate channels...

          Keep it up! Our World will be a much better place if we can all learn to discuss things w/o HATE.  The TBTF want the HATE so they can keep stealing all our money and power...

          "Hatred paralyzes life; love releases it.
          Hatred confuses life; love harmonizes it.
          Hatred darkens life; love illuminates it."
                            - -- Martin Luther King Jr.
          •  Did you even bother to read the rest (0+ / 0-)

            of my comment??

            My point was that SHE WAS NOT SUPPOSED TO TALK POLITICS AT WORK.

            Nobody in any real customer service job is supposed to do that, regardless of their political beliefs.

            Good grief.

            "We have only the moral ground we actually inhabit, not the moral ground we claim." - It Really Is That Important

            by Diogenes2008 on Sat Apr 28, 2012 at 11:52:11 AM PDT

            [ Parent ]

            •  Good grief indeed friend. Seriously, engaging in (0+ / 0-)

              small semantics while the bigger picture continues to take ALL DOWN, including YOU.

              Consider RESPECTING the apology, no matter how, where or when given.

              Time to work together - not play word games, eh?

              In Buddhist terms, the great universe and the self—the great macrocosm and the microcosm—are one. Since the self and all phenomena are one, all things are interrelated. Termed dependent origination, this teaching explains that all things weave a single whole in which individuals live in relation to all others.

              In other words, all beings and phenomena exist or occur because of their relationship with other beings and phenomena, and nothing in either the human or the nonhuman world exists in isolation. All things are mutually related to and interdependent with all other things. They all form a great cosmos maintaining the rhythms of life.

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