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View Diary: No, I Can't Rate You a "5"!!: The Proliferation of Meaningless, Aggravating Customer Surveys (60 comments)

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  •  It's sickening that employees have to grovel (1+ / 0-)
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    to get customers to fill our evaluations in the first place, much less seeing experienced and capable old-timers having to explain that they need to get a "5" rating. Companies that put their employees in this position are already heading down a slippery slope. They're alienating their customers and their employees.

    Some drink deeply from the river of knowledge. Others only gargle. -- Woody Allen

    by cassandracarolina on Mon Apr 30, 2012 at 11:42:07 AM PDT

    [ Parent ]

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