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View Diary: This week in science: All aboard! (78 comments)

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  •  Good morning, Jes (7+ / 0-)

    I'm in CT -- for a research project, I had to finally call the Maryland Department of Environment for an update on some regulations.  From the woman you answered the phone first -- saying, "I'm going to have to transfer you to Ed ....., hon" to Ed telling me there was someone smarter than he on the issue and he was transfering me to Fred and gave me the number in case we were disconnected everything seemed perfect until I got Fred's voicemail.  I figured that was the end of the road since I was leaving an out of state number.

    Nope -- 5 minutes later, Fred called me back, quickly provided the info I needed -- regs withdrawn and in limbo and wished me a good day.

    So three cheers for MDE's system and polite employees.

    " My faith in the Constitution is whole; it is complete; it is total." Barbara Jordan, 1974

    by gchaucer2 on Sat Nov 10, 2012 at 06:52:54 AM PST

    [ Parent ]

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