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View Diary: Hold on a Moment (21 comments)

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  •  When my T Mobile broadband signal diminished (2+ / 0-)
    Recommended by:
    Lujane, ladybug53

    to the point where it was crashing 8-30 times an hour I spent dozens of hours on the phone to their Customer"Service" and tech "Support" lines.

    T Mobile's customer phone system was designed to replicate the experience of descending through the seven levels of Hell.
    Every call has to be directed though two or three human intermediaries who didn't handle customer service or tech support who's main mission seemed to be to annoy customers and delay getting them to the people they are trying to reach.

    Avoid dealing with T Mobile at all costs, They don't care they don't have to  

    “The modern conservative is engaged in one of man's oldest exercises in moral philosophy; that is, the search for a superior moral justification for selfishness.” ~ John Kenneth Galbraith

    by Lefty Coaster on Fri Nov 09, 2012 at 07:56:23 PM PST

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