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View Diary: Did the Black Friday Strikes at Wal-Mart Work? (43 comments)

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  •  It's absolutely true (7+ / 0-)

    As a former small businessman, I have been on that side of the commercial transaction.  AMEX is simply awful to work with.  They were very slow (60+ days) transferring the customer's payment to my account, their fees were almost double those of Visa and Mastercard, and they were terrible to work with when we had a dispute.  After a couple of years of that, I stopped accepting their cards, and freely told my customers why.  None of them seemed surprised.  It could be that Costco was able to drive a very different bargain with AMEX, I hope so.  Nevertheless, I share myrealname's assessment of the value of the AMEX card.

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