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View Diary: Walmart Employees Kill Another Alleged Shoplifter (256 comments)

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  •  Exactly right. The fact that this happened outside (9+ / 0-)

    the store in a public place was the thing that threw me and the others off.

    We all kind of looked at one another as to what to do: Was this a case of domestic violence? I see a man on top of a screaming woman (something I've never seen before nor since) I wonder if I should come to the lady's defense, or not. I could see the same calculations going on behind the eyes of others in the crowd.

    To collar a shoplifter within the store is one thing, but for unidentified security person to pursue a suspect outside in public is quite another...how far do we let that happen. At some point it becomes a matter for the police to deal with...that's why cops wear identifiable uniforms, so that we know score.

    •  When I worked retail (2+ / 0-)
      Recommended by:
      mrkvica, bleeding blue

      back in the Stone Age, our training was that it wasn't shoplifting until someone exited the store with merchandise they hadn't paid for.

      Our responsibility was to call security with a description and the general direction the suspected shoplifter was moving.  There were always undercover security people in the store - we didn't know who they were officially, but were generally familiar with most, and most were not physically imposing. In my limited experience, shoplifters tend to move slowly, I suppose thinking it doesn't draw attention to them.

      IIRC, security would call the cops and would shadow and if necessary attempt to detain the person, but couldn't use physical force.

      This was back when each department in the store had a cash register and 2 or 3 salespeople per department, but who could only monitor customers part of the time. It should be even easier with video surveillance, people whose only job is to monitor shoppers, and cheap radio or cell phone communications.

      In Soviet Russia, you rob bank. In America, bank robs you.

      by badger on Tue Nov 27, 2012 at 11:41:55 AM PST

      [ Parent ]

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