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View Diary: More Adventures Of The Phoneman (63 comments)

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  •  My cousin works behind a desk for Verizon (9+ / 0-)

    in New Jersey. They're supposed to be bought out by Frontier, but she tells me that the due diligence phase has uncovered such neglect of the landline and central office infrastructure that the deal won't close until Verizon brings their equipment up to at least a reasonable level of functionality.

    That's what's happened to our "medium tech" industries. Abuse (and elimination) of the workforce, disappearance of customer service, and collapse of the infrastructure.

    Of course, the residents of the executive suites have watched their salaries, benefits, and net worth climb steadily over the past 20 years, even as they've looted their companies and destroyed the careers - and lives - of their former workers.

    "Bernie Madoff's mistake was stealing from the rich. If he'd stolen from the poor he'd have a cabinet position." -OPOL

    by blue in NC on Sun Dec 30, 2012 at 06:08:24 AM PST

    [ Parent ]

    •  I have two Verizon land lines running into (2+ / 0-)
      Recommended by:
      blue in NC, DuzT

      my house.  I used to have three.

      It is painfully obvious that Verizon is not maintaining the copper infrastructure.  In the size years that we have lived here (a rural area in Northern Maryland), we have had repeated problems, especially after a lot of rain.  The technician keeps moving my lines from one pair of conductors to the next.  That solves the problem for a couple of months, and then the problems start all over again... hum on the lines, the lines refusing to revert to an on-hook condition, etc.   I deleted the third line because it became more trouble than it was worth.

      We have Comcast for cable television and internet access.  We had to pay a substantial sum for them to even install the cable.  Dealing with Comcast has presented its own issues, but the infrastructure is more modern.  I have not signed up for Comcast telephone service because I do not want to put all of my eggs in one basket, and we have had a number of Comcast outages.  The first one occurred after a lightning strike.  I discovered that the Comcast field tech had forgotten to install a grounding rod at the point of entry to the house... something that is required by the electrical code.  I lost a modem, a router, and an ethernet switch.  Comcast had to pay for replacements.

      So much for American Exceptionalism, at least in the field of terrestrial, wired communications.

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