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View Diary: Data Grab? Experian now controls web access to Social Security Admin (322 comments)

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  •  You are confused about what Security means (0+ / 0-)

    They are happy to verify you in person. The problem they have is doing it online.

    After Hurricane Katrina, when people lost everything., They set up shop in shelters and issued people temporary ID based on data only they had in their system (and only they could access in a practical way). They were the only government agency capable of doing this.

    Currently SSA can give you an estimate of your benefits based on your earnings history, without all the rig-a-ma-roll.

    They can take your application for retirement or disability benefits (DI not SSI) online.

    What they are unwilling to do is potentially compromise your personal earnings record information online unless they are convinced they can verify your identity online. That is they set their own standard for security extremely high.

    The problem is not that they are unsecure. It is that they want to be more secure than is perhaps reasonable.

    •  Quit your insults. (3+ / 0-)
      Recommended by:
      poligirl, triv33, m16eib

      I'm not confused because I won't adopt your bullshit. Sorry, ain't happening.

    •  then make them secure. PERIOD. do not... (3+ / 0-)
      Recommended by:
      gooderservice, triv33, m16eib

      outsource this shit.

      i don't know how much clearer we can get here.

      There’s a word for the people who keep complaining that the “ideologues” are getting in their way: Lobbyists. ~ RJ Eskow

      by poligirl on Wed Jan 23, 2013 at 12:56:46 PM PST

      [ Parent ]

      •  This is a no brainer. Yet for some reason (3+ / 0-)
        Recommended by:
        poligirl, triv33, m16eib

        there are Experian champions.  Go figure.

      •  Your social security records ARE secure (1+ / 0-)
        Recommended by:

        Maybe too secure if people are having so much trouble accessing online what used to come in the mail.

        Why is this confusing?

        •  It's not confusing - Experian does not have (3+ / 0-)
          Recommended by:
          triv33, m16eib, poligirl

          100% accurate data in their system.  Experian is wanting answers based upon that data in their system.  Experian will not release, nor change, what information they have on you, even when you have a lawyer tell them it's not correct.  How difficult is that to understand??

          Their 'security' questions are based upon faulty data and some data that most reasonable people would not be expected to remember (when did you get your first credit card??? - who really knows that answer and why would they want to remember something that trivial??).

          •  Right (0+ / 0-)

            So the problem is not that Experian authenticates people who it should not (unless someone can somehow guess the inaccurate data they maintain), but that it falis to authenticate people it should. In other words, SSA by accepting Experian's verification is keeping some data private (from the person who record it is) when it should not.

            In this case you can go directly to SSA and they will authenticate you in person. No need to go through Experian at all. In fact you can do that directly and never bother with Experian in the first place. Is that a pain? Yes. Of course a few years ago you still had to go to an office in person to file for benefits. You still have to go in person to get a replace SS card

            The alternative is that SSA simply authenticates you online using the information they have. and the real-time response capability they have. Their concern in this case however is that they will in fact authenticate some people who they should not. (Once you log in they offer you the choice to use an additional layer of security, each time you login in they text you a code, and you have to enter it). And that they will reap the negative repercussions of that. Of course it is true that someone could spoof the Experian screen, but SSA thinks it is harder to do that.

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