Skip to main content

View Diary: Data Grab? Experian now controls web access to Social Security Admin (322 comments)

Comment Preferences

  •  And as some people reported (0+ / 0-)

    sometimes if you give the RIGHT answer you get kicked out but if you give the WRONG answers you get in.

    I'm not worried about Experian getting my SS data. But this was a very frustrating experience. I was asked questions based on out-of-date data and had to give them wrong answers when the correct answers were rejected.  And there were questions I could not have answered because I no longer have the information - i.e., old phone numbers I no longer recognize, accounts for which all the paper has been shredded. I spent hours loading archived Quicken files looking for the information, but my files didn't go back far enough - and that meant they were asking me for the account number of a credit card I haven't had for more than ten years. Luckily for me these particular questions were not asked the second time I tried.

    I think this is pretty cruel thing to do, especially to people who might not have the greatest memories. I still have all my marbles and I found it pretty upsetting. My mother would have called me in tears.

    We decided to move the center farther to the right by starting the whole debate from a far-right position to begin with. - Former House Majority Leader Tom DeLay

    by denise b on Wed Jan 23, 2013 at 11:09:49 PM PST

    [ Parent ]

Subscribe or Donate to support Daily Kos.

Click here for the mobile view of the site