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View Diary: Fired Applebee's Waitress Speaks Out to "The Guardian" (445 comments)

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  •  Unlike the Diarist, I Do Not For a Second (49+ / 0-)

    believe that we in the progressive community are all on the same page about service workers.

    Back when I was one I would routinely find all sorts of nasty comments about how any idiot could do these jobs.  

    I think the community is different over the last 5, 6, 7, years now, but that's only my anecdote. There are hundreds of thousands of registered users, most of whom do little actual interaction compared to what they're reading (I'm one).

    Maybe the work is routine and not difficult to learn, per se, but it's degrading. Expect to be constantly belittled, by a number of recurring archetypal customers and staff:

    --The retiree self-preserved in bitterness
    --The upper-middle egomaniac professional
    --The mentally-ill stay-at-home parent
    --The cocky young adult(s; often worse when in groups)
    --The drunk/high on uppers aggressive customer

    --The in-store tweaker (every local corporate outlet seems to have one)
    --The sexual harasser (may overlap with other categories, and be a customer or co-worker)
    --The power-mad assistant manager
    --The antisocial scheduler who expects you to have no outside life (I'm not talking about working more hours, I'm talking about working as early as 5 AM one day and as late as 1 AM the next day, while still not having medical benefits because you're part-time. Try scheduling family or other work around that)
    Et cetera

    I even had groups of high school kids (and rich, who had never worked a day in their lives) pass me and rhetorically ask aloud, "he gets paid for doing that?" And not with any sense of wonder, envy or admiration.

    Expect for your knees and wrists and fingers and back to hurt. And feet. Because you're always standing. It's unseemly if you're leaning against the partition for a second when no customer is within sight.

    Of course, there are nice customers. Regulars who associate your name and face together. My favorites are often lonely retirees, married or not, who live on limited means and appreciate any sincere interaction they have. And great co-workers. They are often also marginalized by the power structures at work and in society so that they have little mobility or influence at work, or at least feel that way.

    Governments care only as much as their citizens force them to care. Nothing changes unless we change -- George Monbiot.

    by Nulwee on Wed Feb 06, 2013 at 09:50:26 AM PST

    [ Parent ]

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