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View Diary: How to Deal with Collection Agencies, if you must (77 comments)

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  •  I'm trying to help my mom now. They will not stop (5+ / 0-)

    ...taking money out of her account every month. She made mistakes. She agreed over the phone. She let them have access to her bank account, and now after paying the agreed upon amount for 6 months, low and behold they haven't stop deducting money each month. Bank America refuses to not accept the deduction.

    She contacted them once and they said they would stop after she paid an additional amount in addition to the original settlement amount. She has done that and now they aren't answering the phone or returning her messages.

    I beginning to wonder if they are legit in the first place. I think the best course of action is to just close the account and get a new one from the same bank.

    The worst thing is that she doesn't remember ever having the debt. I will now make sure she is aware of the steps listed in this diary should another debt collector coming calling. Thanks for the info.

    "There is nothing more dreadful than the habit of doubt. Doubt separates people. It is a poison that disintegrates friendships and breaks up pleasant relations. It is a thorn that irritates and hurts; it is a sword that kills.".. Buddha

    by sebastianguy99 on Wed Mar 13, 2013 at 02:37:00 PM PDT

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