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View Diary: How to Deal with Collection Agencies, if you must (77 comments)

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  •  We had a record club that insisted on (3+ / 0-)
    Recommended by:
    crose, JerryNA, jamesia

    billing us for a bill we had already paid. We asked them, in writing, repeatedly, to send us copies of each of our bills and exactly what we'd ordered so we could check our records. They sent a long, continuous (no breaks) list of CDs we'd gotten, but they were not dated and no billing records were sent - in fact, they seemed not to have actual records of what CDs were billed on what occasion, and what check paid each specific one of the bills. Horrific record keeping. We wrote again - please send copies of our bills and payments.  

    Etc.

    Finally, we got a letter from a collection agency. We wrote them back saying how great it was to hear from them, and could they please help us get information about our bill from the record club. We sent photocopies of all of our correspondence with the club. The next thing we heard was from the record club saying they'd consider our bill paid up. I expect they really heard it from the collection agency for their incredibly incompetent record keeping.

    We all understand that freedom isn't free. What Romney and Ryan don't understand is that neither is opportunity. We have to invest in it.
    Julian Castro, DNC 4 Sept 2012

    by pixxer on Wed Mar 13, 2013 at 06:57:12 PM PDT

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