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View Diary: Shocking News: Men Rebut Woman's Mansplaining Complaint (93 comments)

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  •  as someone who (0+ / 0-)

    has had a good fill of user tech support, I pray I never have to run into users like you. God forbid I accidentally mansplain something I have no expertise or interest in. Then I'd forever be known as that sexist IT guy.

    The only mistake that guy made was to respond to her rant. There was no reason to respond but he was too nice.

    •  since I used to do IT support, I am well aware (12+ / 0-)

      of how to provide responses to people without being condescending.

      I know he Someone Important because he's a man writing for a magazine! the very idea that we should be thankful if he responds to us, regardless of how much of an asshat he is, is absurd.

      What is clear from that email exchange is that she has more experience with the software than he has.

      Since he can pick and choose who he responds to, he could have chosen not to respond. Since he did respond, he could have been gracious about it and acknowledged that she may have had some points that he wasn't aware of.

      Instead he tried to school her as if she were a newbie user. Worse, he didn't actually give her lessons on the issues she was bringing up.

      Thank you for participating in tonight's exercise of highlighting the best executors of the Mainsplaining Protocol.

      Please, keep 'splainin' me. My pretty little girl-head doesn't get it yet.

      •  if a user (1+ / 0-)
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        contacts me with a long rant about the software I deal with and support, and then start it with a wish that more people like the user worked in my damn job, because obviously only people like her do the real work and know all the features of the software... I would put that arrogant user on a personal blacklist. I certainly would not try to address anything in the rant.

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