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View Diary: Hell No! to Chained CPI: Defending the People’s Pension (63 comments)

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  •  I wrote about food stamps & india call centers (12+ / 0-)

    earlier, and kurious posted the below in reply.

    Of course, Jamie Dimon (and Lord Blankfein) were among the honored guests today at the WH

    Jobs, Jobs, Jobs We need those jobs........

    Food Stamps Create Jobs...In India..."& JP Morgan

    gets bigger profits.  JP Morgan Chase Sends Calls to India

        (2009:) Florida paid JP Morgan  $50 million in the last three years to administer the food stamps distribution...

        Those services include 24-hour customer-service call centers. Some of those calls were answered in Bangalore and Gurgaon, India. Others were taken at two U.S. call centers.  

    (2011) Ga. Taxpayers Funding Offshore Call Centers.  

        ...The state hired J.P. Morgan Chase to handle Georgia’s food stamp program, and Chase uses taxpayer money to hire call center workers. State officials acknowledge that food stamp recipients who speak English are routed to India.  Customers who speak Spanish are routed to Mexico...

    (2013) JP Morgan's Food Stamp Monopoly:

        The more Americans that fall into poverty, the more Jaime Diamon makes.  

        JP Morgan is the largest processor of food stamp benefits in the United States. JP Morgan has contracted to provide food stamp debit cards in 26 U.S. states and the District of Columbia. JP Morgan is paid for each case that it handles, so that means that the more Americans that go on food stamps, the more profits JP Morgan makes.  Yes, you read that correctly...  

        It turns out that JP Morgan also provides child support debit cards in 15 U.S. states and they also provide unemployment insurance benefit debit cards in seven states...

    So, the report asks, what happens if you are in one of the programs and have a problem?

        ...Well, you call up a JP Morgan service center.  When you do this, there is a very good chance that you are going to be helped by a JP Morgan call center employee in India.

        That's right - it turns out that JP Morgan is saving money by "outsourcing" food stamp customer service calls to India...

    "Who are these men who really run this land? And why do they run it with such a thoughtless hand?" David Crosby

    by allenjo on Thu Apr 11, 2013 at 04:24:39 PM PDT

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