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View Diary: I Was a Dupe at Williams Sonoma (177 comments)

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  •  the clerk is usually incredulous (3+ / 0-)
    Recommended by:
    Lujane, SuWho, eve

    last week, in a super store the woman asks if I have the loyalty card. I tell her no. Then she asks if I want one? I politely tell her no. She launches into the perks....I once more tell her no, thanks.

    she looks surprised, and upset.

    sorry, but my personal information and shopping habits are not worth $5 and whatever the current offer on your brand of stuff is.

     

    •  She's engaging in "deep acting" (3+ / 0-)
      Recommended by:
      Lujane, melo, eve

      it's common to clerks who've worked for a long time in such industries. Basically, for the time you interact with the customer, you truly believe what you're asking in the best idea. It's to prevent burnout in service workers.

      It's awful.

      You said the air was singing / it's calling you, you don't believe / These things you've never seen / Never heard, never dreamed.

      by CayceP on Fri Apr 12, 2013 at 05:10:47 AM PDT

      [ Parent ]

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