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View Diary: The Real Reason People Shop on the Internet (43 comments)

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  •  You keep talking about (0+ / 0-)

    people returning lots of items. I am curious to know why you think that should matter to anyone.

    •  Also An Ecological Disaster (0+ / 0-)

      The truck makes  run to your house for one item, then it makes another run to take it back. Nationwide the numbers must be astronomical.

      It's a business model that mostly only makes sense for the lowest quality crap from China.

      Don't like a laptop? Well once it's returned, it's nearly scrap since the hard drive has to reformatted and diagnostics run.

      There’s always free cheddar in a mousetrap, baby

      by bernardpliers on Mon May 06, 2013 at 06:51:23 PM PDT

      [ Parent ]

      •  Another reason I shop online (0+ / 0-)

        Last 5 or 6 laptops I've bought have been refurbished. As good as brand new, with almost identical warranties. At a huge discount to brand new. Can't do that anywhere but online. I appreciate those returns.

      •  Local purchase involves driving too (2+ / 0-)
        Recommended by:
        doc2, Cali Scribe

        You've talked about the ecological impact of the delivery, but there's also driving involved if I buy locally. Sometimes I have to go to several stores before I can find the thing I'm looking for. Whereas the package delivery truck actually has a load and is dropping off multiple packages throughout the neighborhood. I'm not really sure which is worse.

        •  Good point. And the stuff at the stores, (0+ / 0-)

          that inventory had to be shipped to your town anyhow, just as it is shipped to your home today. And the complaint about quality is just silly; you can buy virtually every product in the world on the internet, including all of the highest quality (and lowest quality) products. And on Amazon, they have everything. So the line that Amazon just sells cheap Chinese products is just false.

          •  That's Why There's Restock Fees For Returns (0+ / 0-)

            Actually people seem to be pretty OK with that practice.

            Because there is that >5% of online buyers that just won't read the product description, and they would not have bought the item in the store.  What causes that? Boredom? Mania? Rx pain killers?

            There’s always free cheddar in a mousetrap, baby

            by bernardpliers on Mon May 06, 2013 at 07:32:13 PM PDT

            [ Parent ]

            •  I'm against capital punishment, but (1+ / 0-)
              Recommended by:
              bernardpliers

              would consider it for people like that (who give products bad ratings because "I bought the wrong thing because I didn't read the description". If you're not going to read the description, don't complain (in public, no less) when the product comes just as described but not at all what you wanted. If you're not going to read the description, fine, but don't go and review the product then. Idiots. Am I the only person who feels this way?

              •  Who Would Even Admit It? That's What Gets Me (1+ / 0-)
                Recommended by:
                doc2

                I'm dumbfounded by the behavior - even if I did that, I would be ashamed to admit.

                I really badgered one guy who had given products on Amazon nothing but 1 star reviews.

                I've gone back and deleted my most negative reviews and rarely go lower than 4 stars because otherwise someone doing a background check might see my reviews and say "Whoa, this guy is a real dick."

                There’s always free cheddar in a mousetrap, baby

                by bernardpliers on Mon May 06, 2013 at 08:54:24 PM PDT

                [ Parent ]

                •  There are mentally ill people (1+ / 0-)
                  Recommended by:
                  bernardpliers

                  who just want to vandalize, and going online to denigrate someone's products is a form of vandalism. And the good thing is that it is perfectly legal; nobody can do anything to you, and it is almost impossible to stop somebody. It's the perfect crime (for any kook who delights in causing injury to corporations). The thing is, it also hurts the consumer, who is being fed intentionally incorrect information. If the government attacked those people with drones I'd be fine with it. They're worse than some terrorists, if you think about it.

                  •  I'm In Complete Agreement nt (0+ / 0-)

                    There’s always free cheddar in a mousetrap, baby

                    by bernardpliers on Mon May 06, 2013 at 09:14:17 PM PDT

                    [ Parent ]

                  •  I always read reviews (0+ / 0-)

                    of items carefully, and weigh them against each other; one person gave a flat-screen TV a one-star review because the set had a single off pixel, and it happened more than once...they were the only reviewer to mention that though so either they were exceptionally unlucky or exceptionally picky. (Now things like speaker quality I'd be far more likely to listen to -- a TV with bad speakers might not be such a good deal in the long run if I end up having to buy and hook up external speakers to get decent sound.)

                    Those sorts of folks are more in the "griefer" category than mentally ill -- folks who get a kick out of causing grief for other people.

                    There's only one rule that I know of, babies -- goddammit, you've got to be kind. -- Kurt Vonnegut

                    by Cali Scribe on Mon May 06, 2013 at 10:32:42 PM PDT

                    [ Parent ]

        •  Need Mass Transit to The Big Box Megastrip (0+ / 0-)

          We have a number of those big box mega strip malls which are bigger than many indoor malls.  It would be such a natural bus stop.

          There’s always free cheddar in a mousetrap, baby

          by bernardpliers on Mon May 06, 2013 at 07:28:44 PM PDT

          [ Parent ]

        •  These days it's impossible (0+ / 0-)

          to find every item in a store, there are so many choices.

          Case in point: adult diapers. My mother-in-law needs a particular size and brand of adult diapers -- generics don't work for her with the shape of her body from scoliosis. Mr. Scribe drove across several towns and went to several stores (including the dreaded Wal-Mart) with no success -- it was only through Amazon that we were able to find the product. (Now that she's in nursing care, she doesn't need them as often so we can hold off on the orders.)

          There's only one rule that I know of, babies -- goddammit, you've got to be kind. -- Kurt Vonnegut

          by Cali Scribe on Mon May 06, 2013 at 10:28:25 PM PDT

          [ Parent ]

      •  Mail delivery. Most of my AMZ deliveries (0+ / 0-)

        Come via USPS.

        If I went shopping, I would literally drive:

        1. 30-40 miles round trip to the feed store to buy 4 bags of dog food, drop it off at the local humane society, then home. (I used to do this delivery myself. Then I realized that Amazon and USPS could do it more cost-effectively. I literally order by noon, and they get the food the same day. Crazy, huh?)

        2. 180 miles for organic specialty bread flour (round trip)

        3. 7 miles to Target and back for Toiletries and housewares

        4. 3 miles (opposite direction) to grocery store) for grocery items

        5. Drug store items 2 miles

        These are the local subscribe and save items I get each month. Two deliveries.  I also have subscribe and save accounts for my mom across the state and the humane society in another state.

        4 trips total.

        Plus, each of those trips, my mail guy stops at my neighbor's homes as well as mine. One person driving one truck down the street dropping off packages at many of the houses as he goes.

        I don't know how you think it's more cost effective for each of us to run our own errands.

        © grover


        So if you get hit by a bus tonight, would you be satisfied with how you spent today, your last day on earth? Live like tomorrow is never guaranteed, because it's not. -- Me.

        by grover on Tue May 07, 2013 at 12:22:42 AM PDT

        [ Parent ]

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