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View Diary: White person makes restaurant ask party of 25 blacks to leave (113 comments)

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  •  Ugh (3+ / 0-)
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    slothlax, MHB, Jo Bob

    How come the knee jerk reaction so often around here is to try to boycott and bankrupt these businesses? Really, that's what we need, in this economy, to put bankrupt American businesses and put low wage people out of work? Is there any allegation of institutional racism here, beyond what this one employee did? From all reports, this chain has a regular AA clientele', and in fact this particular party were regulars, so obviously their experience has been positive to this point.

    How about seeing how this plays out and get all the facts,  rather than just immediately wishing for their utter destruction and putting people in the unemployment line based on a couple news reports.

    Dammit Jim, I'm a lawyer, not a grammarian. So sue me.

    by Pi Li on Tue Aug 27, 2013 at 06:55:11 PM PDT

    [ Parent ]

    •  Corporate policy rules (5+ / 0-)

      This manager acted with the authority of the company she was working for.  

      Corporations only understand that which threatens their pocketbook.  Never mind that there are laws against what this manager person did. The resolution would require putting the onus on the aggrieved party to prove everything.

      It may be a mob rule of sorts but it gets corporations to act quickly. They need to enforce corporate policies and to discipline staff that violate them.

      --United Citizens defeated Citizens United...This time. --

      by chipoliwog on Tue Aug 27, 2013 at 07:05:28 PM PDT

      [ Parent ]

      •  I disagree. (6+ / 0-)

        There are corporations where this would not be tolerated.

        Not only would it not be tolerated, it would be regularly taught as part of the customer service training.

        And, any manager who did such a thing would be at least written up, and probably fired on the spot.

        The manager acted on her own. I cannot imagine any corporation large enough to have franchises having a stated policy that managers are free to throw out groups of blacks any time they feel like it.

        The ONE truly inexcusable act I see by the company itself is the lack of response to the phone calls. That is, in my mind, enough to justify whatever they get in social media, and for it to continue until the truly apologize.

        But let's not assume that all corporations would endorse such actions.

        Bruce in Louisville
        Visit me at,, or
        Follow me on Twitter @brucewriter or @ThreePols

        by bmaples on Tue Aug 27, 2013 at 07:17:28 PM PDT

        [ Parent ]

        •  And, just to be double-clear, (4+ / 0-)

          I find the actions by the manager utterly despicable.

          Bruce in Louisville
          Visit me at,, or
          Follow me on Twitter @brucewriter or @ThreePols

          by bmaples on Tue Aug 27, 2013 at 07:20:10 PM PDT

          [ Parent ]

        •  Has the manager been disciplined? (5+ / 0-)

          Corporations have written policies. The key is they must be enforced.  That requires a culture that flows from the top as to what is expected.

          If its put the book on the shelf and never talk about it again then the corporate HR people haven't done their job.  If they don't do inspections of their properties and assess the treatment of their customers, the corporation hasn't done its job.

          If they retain employees who act on their bigoted attitudes, the corporation hasn't done its job.

          --United Citizens defeated Citizens United...This time. --

          by chipoliwog on Tue Aug 27, 2013 at 07:30:32 PM PDT

          [ Parent ]

        •  Who do they hire? (1+ / 0-)
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          I'm sure Wild Wings Cafe doesn't have a formal policy of permitting racial discrimination, but they also might not try very hard to avoid it.  Think about who works there.  It's not exactly the greatest job in the world.  Chain restaurants live to pay as little as possible, so the people who work there may have few better options.  Now if you go to the south and hire folks to manage restaurants, you're likely to get white people who do not, so to speak, have an Ivy League education.  These are the voting base of the Republicans, and among many of them (not all, of course), their attitudes are reflected in the idiots they elect like Paul Broun and Virginia Foxx.

          So if the businesses don't make it clear from the get-go that they have to leave their prejudices at the door when they report to work, they're being negligent.

    •  No one suggested that people stop eating, (1+ / 0-)
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      just that they stop eating at one particular establishment.  People should eat at other restaurants, which will then need to hire more employees to serve their growing customer base.

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