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View Diary: Autos: Pricing Themselves Out of the Market & Biting the Hands That Build Them... A Labor Day Lament (288 comments)

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  •  Auto sales still stuck in the last century... (2+ / 0-)
    Recommended by:
    badscience, Calamity Jean

    In theory, online ordering is possible. Went looking at Focuses and found the typical dealer around here has two and their loaded up with useless options. Tried to do an online search and you have to do it one dealer at a time and give the website contact info... PITA. Then I get a bunch of stupid e-mails and call from those dealer's salespeople, who want me to come over and try and buy one of their two Focuses. They offer to "help" me find the Focus I want... Damn, just give me access, and I'll find it myself! IIRC, I should be able to order a Focus the way I want it, and IIRC Ford puts customer ordered cars to the front of the line for production, which means it'd actually take longer for the railroads and trucks to get it here than it would take to build it. But the not so friendly local Ford dealer would rather keep me in the dark, thinking I'll buy one of their two loaded Focuses. See why I'm tempted to dump my Ford stock?

    GM does a bit better- for example I can ask for all the Cruze diesels and it will give me info on the two of them within a hundred mile or so radius. VW is somewhere in between- When I search for TDIs it only gives me inventory of the dealer 70 miles away, ignoring the next dealer's inventory 110 miles away.

    Meanwhile, back in the 21st century, I can go to Apple's site and order a custom built computer and it'll be delivered in a couple days...

    •  I hear you. (0+ / 0-)

      At least used car shopping is better with the interwebs. I had to replace a totalled truck in 1993 (just before the birth of the web, but still some years before real internet shopping), and tried calling dealerships about their inventory of potential replacement trucks on the lots. I was 7 mos pregnant and not wanting to drive around after just having had an accident.

      God, talk about unhelpful. Only one dealership gave me any information over the phone. Everyone else was like "we don't know what we have on the lots and you'll have to come in." Bullshit.

      Now, you still have to actually go test drive your used car of choice and take a look at it and whatnot, but at least you know what is available and don't spend 5 days visiting every damned lot in the region.

      "let your fingers do the typing..." to paraphrase a gem from my childhood.

    •  I don't know that much about it but the little I (1+ / 0-)
      Recommended by:
      Calamity Jean

      do know is that the whole dealership model is also somewhat problematic. ;-)

    •  Then you should love Tesla (0+ / 0-)

      and its "Apple stores."...er, Galleries.

      "He's the President of the United States. He is not the Asshole Whisperer." - MinistryOfTruth

      by dannyinla on Sat Aug 31, 2013 at 09:20:34 AM PDT

      [ Parent ]

    •  Middle daughter (0+ / 0-)

      had her speed sensor replaced on her '00 Kompressor, she drives the everloving crap out of it. Her boyfriend has a new Focus and lent it to her and she was meh, I want my car back.

      You can buy a '00 Kompressor all day, every day for about $6K around here. Heavy duty breaks, two driving modes and gas efficiency AND supercharged when you need the powa.

      I have 2 VWs and a Mercedes. Mercedes codes are open. VW's are closed. Both daughters have Kompressors.

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