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View Diary: Wherein I tell a used car salesman to shove "my mooching off the government" up his a$$. (426 comments)

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  •  From reading this story, (15+ / 0-)

    I'm not 100 percent sure you weren't worked by a double team. Good cop bad cop kind of thing. Not saying that's what happened, only that sales teams have lots of tricky psychological tactics and getting the customer to want to "show up" the "smart ass" manager could easily be one of them. Don't you find it a bit strange that the sales guy came back on your side awfully quickly?

    The world is a den of thieves and night is falling. -Ingmar Bergman

    by Pirogue on Fri Sep 13, 2013 at 12:05:07 PM PDT

    •  good cop, bad cop is one thing, but outright (5+ / 0-)

      insulting a potential customer?  nah, the kid was just a dirtbag.

      "Don't Bet Against Us" - President Barack Obama

      by MRA NY on Fri Sep 13, 2013 at 12:56:46 PM PDT

      [ Parent ]

      •  Agressive (1+ / 0-)
        Recommended by:
        kurt

        sales people are not above insulting the customers if they think it might result in a sale. I have worked in several sales organizations and would often hear salesmen bragging about  how they insulted customers and wound up  with the sale. I know implied slighting of the customer is often a tactic used to get them to "prove" themselves. As shallow as it seems, it often works.  

        The world is a den of thieves and night is falling. -Ingmar Bergman

        by Pirogue on Fri Sep 13, 2013 at 01:28:50 PM PDT

        [ Parent ]

        •  Well.... (0+ / 0-)

          If a salesperson were to insult me, that'd be the last they ever saw of me.
          Loads of dealership, don't have to do business with an a**hole.

          I think, therefore I am........................... Plus ca change, plus c'est la meme chose....AKA Engine Nighthawk - don't even ask!

          by Lilyvt on Sun Sep 15, 2013 at 07:53:47 AM PDT

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    •  Awfully risky tactic in this case (4+ / 0-)

      Being outright condescending and insulting?  And if they were playing "good cop/bad cop" I doubt he would've told the customer to leave the property, he would have just stormed out in a huff.

      •  He had the other (2+ / 0-)
        Recommended by:
        PsychoSavannah, kurt

        salesman to reel the customer back in if he started to leave.

        Understand that I am not making the claim that this is what actually happened, only that it is well within the range of possibility and is something to think about.

        The world is a den of thieves and night is falling. -Ingmar Bergman

        by Pirogue on Fri Sep 13, 2013 at 01:31:56 PM PDT

        [ Parent ]

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