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View Diary: Cool your heels. Healthcare.gov is NOT open yet (34 comments)

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  •  How are people signing up? (0+ / 0-)

    Now it's Oct 3 at almost noon.

    In Georgia I STILL can't get past the blank page on /marketplace/auth/userprofile.  Even after clearing cookies.  Even after creating a brand new second account in a different browser with a different email address.  All this phenomenal load is just for us to get to the first inner page and stare at a white screen?

    ------
    Ideology is when you have the answers before you know the questions.
    It is what grows into empty spaces where intelligence has died.

    by Alden on Thu Oct 03, 2013 at 08:56:06 AM PDT

    •  Did you clear your cookies for the past week? (1+ / 0-)
      Recommended by:
      BeninSC

      I was stuck at that same blank page off and on for the past two days.  I also hadn't been able to upload my verification documents for the past 3 days (kept saying your documents couldn't be uploaded at this time).

      I finally was able to log in fully AND upload my documents successfully after reading the tip about clearing my cookies in the original story.  I just cleared them for the past week in chrome.

      It was damn frustrating not being able to upload my documents the past 3 days.  And you call up and the support is very little help, they're all new and don't know enough to help yet lol.

      •  Constructive, helpfully intended comment, Evan! (0+ / 0-)

        Still ... it is in a diary from Thursday. It may be that Alden will not see your comment. I thank you for it, though!

        Welcome from the DK Partners & Mentors Team. If you have any questions about how to participate here, you can learn more at the Knowledge Base or from the New Diarists Resources Diaries. Diaries labeled "Open Thread" are also great places to ask. We look forward to your contributions.

        "The opposite of war isn't peace, it's CREATION." _ Jonathan Larson, RENT -9.62, -9.13

        by BeninSC on Sat Oct 05, 2013 at 06:33:57 PM PDT

        [ Parent ]

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