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View Diary: On the HealthCare.Gov Implementation...[Updatedx2] (113 comments)

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  •  I do already have health insurance, (5+ / 0-)
    Recommended by:
    Dvalkure, ChadmanFL, chimene, tofumagoo, Ian S

    and it's bleeding my modest, fixed-income budget dry. I literally can't afford to "give it a rest". The website fail is a real issue affecting my ability to plan my future.

    I tried the phone - last Monday, with a nice man at the helpline who went over the same questions I submitted online 3 times, only to have that fail. The phone submission failed, too. Another helpline person found no registration for me.

    I'm trying paper now, too. They can get a paper form to me by....October 31, the same day my current insurance has a deadline for me to lock in a slightly higher rate for a year to avoid anticipated large increases at my anniversary date. Why there are not forms in every post office and library just like tax forms, I don't know.

    You'll be glad to know I have made calls to my government reps, but I'm still stuck without options and my own deadlines looming. I'm so sorry all that is upsetting to you.

    "All war is stupid" - JFK

    by jorogo on Mon Oct 14, 2013 at 03:41:37 PM PDT

    [ Parent ]

    •  Apologies... (6+ / 0-)

      I was talking about people who have insurance through jobs or medicare or who are otherwise unqualified for the ACA. I can totally appreciate your trouble and hope they can get things fixed ASAP. I wish I could help you with the issues.

      My concern is different than yours. I just really don't want the implementation of the law to be delayed. That is what I fear that many people want, who are focusing on website issues over the delivery of care. Why, you ask? Well, because depending on how that delay happens, I worry it could cost me (and people like me) my/our lives. I am a self-employed, uninsurable cancer survivor who has just received a new cancer diagnosis. I need surgery, I need months of chemo, I need radiation, not to mention massive numbers of tests and who knows what. And I can't get any of that at the emergency room.

      Call me selfish, but I want treatment -- and to get insurance that will help me pay for it. Along with that, I want the discussion to focus on the delivery of care as much as the problems with the website. When people who are not affected by the law can do nothing but complain about technical issues, well, yes, to quote you, "all that is upsetting to [me]." And I am not about to apologize for that upset.

      Good luck getting a good and cost-effective policy on the exchange.

      •  And best wishes for you, too. (0+ / 0-)

        Our common ground here really shows that there is dire need for reform, so that health insurance actually fulfills what it is intended to do.

        I've had 2 back surgeries, one on my current policy, and every month I've been holding my breath anticipating a cancellation notice. I really wanted single-payer, or at least a public option, but I'm withholding criticism on that basis because I appreciate that the fear of cancellation is being lifted from me. That alone is worth going forward with the ACA.

        "All war is stupid" - JFK

        by jorogo on Tue Oct 15, 2013 at 02:51:43 PM PDT

        [ Parent ]

    •  LocalHelp.HealthCare.gov (3+ / 0-)
      Recommended by:
      flo58, amsterdam, jorogo

      Have you reached out to any local navigators or assisters? Yes, for goodness sake, the website should work -- but there are alternatives. Some agencies in our area are helping people on a walk-in basis.

      •  I selected the "find local help" button (0+ / 0-)

        on the Healthcare.gov website. It listed the nearest navigator help as a County Health and Human Services office 2 counties away. I called anyhow, and the lady there said it was unfortunate that the website listed them without consulting them because they do not provide that service.

        Just another in a litany of mistakes for this botched roll-out.

        "All war is stupid" - JFK

        by jorogo on Tue Oct 15, 2013 at 02:57:08 PM PDT

        [ Parent ]

    •  Why can't they email the form to you? (1+ / 0-)
      Recommended by:
      jorogo
      •  why can't you print it off the internet? (1+ / 0-)
        Recommended by:
        jorogo

        "real" work : a job where you wash your hands BEFORE you use the bathroom...

        by chimene on Mon Oct 14, 2013 at 08:59:50 PM PDT

        [ Parent ]

        •  I could, (0+ / 0-)

          but it's not there to be downloaded, at least not at the stage of application that I've been able to advance to.

          I even called my U.S. Senator's office (the smart one - Baldwin, not the dumb one - Johnson), and they don't have access to the form.

          It's almost surreal, isn't it?

          "All war is stupid" - JFK

          by jorogo on Tue Oct 15, 2013 at 03:04:07 PM PDT

          [ Parent ]

      •  "We don't have access to email." (0+ / 0-)

        That was not a typo. I asked for that to be repeated to me on the phone. They do not have access to email at the helpline or at the advanced resolution center.

        "All war is stupid" - JFK

        by jorogo on Tue Oct 15, 2013 at 02:59:31 PM PDT

        [ Parent ]

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