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View Diary: glitches continue, site usage shrinks (166 comments)

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  •  It's almost entirely people giving up IMO (1+ / 0-)
    Recommended by:

    Even my liberal friends are disgusted and are more or less waiting at least until November to try to login and complete an application.  The only reason I finished my application was because I gave up on the federal website and completed it by phone.  And even by phone it was an enormous hassle.  It took about an hour and 15 minutes because the person doing my application by phone was having glitches and I had to constantly repeat the same information.

    Intelligence agencies keep things secret because they often violate the rule of law or of good behavior. -Julian Assange-

    by ChadmanFL on Wed Oct 16, 2013 at 01:24:27 PM PDT

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    •  an hour and a quarter (2+ / 0-)
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      housesella, missississy

      for the whole thing doesn't sound bad when your local electric utility has a wait time of 30 to 45 minutes just to get through on the phone.

      (Is it time for the pitchforks and torches yet?)

      by PJEvans on Fri Oct 18, 2013 at 07:03:54 PM PDT

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      •  thank you!!!!!!! (3+ / 0-)

        I am enrolled completely.  I did have problems, but started over with an older computer, read the instructions and patiently got done.  It didn't even take long.  My state doesn't have an exchange, so it was straight up the federal site.

        It's getting on my nerves how even grown up liberals want instant gratification.   And as you've said....45 minute wait time for the damn light company is normal

        •  Yeah, so all you have to do is find or buy an (1+ / 0-)
          Recommended by:
          Be Skeptical

          older computer and you are fine.  Or more likely, download a cracked ISO of XP or Windows 7 and install it in virtualbox (because who is going to pay $200 just to have a better chance of completing the ACA registration).

          You have watched Faux News, now lose 2d10 SAN.

          by Throw The Bums Out on Fri Oct 18, 2013 at 11:08:38 PM PDT

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          •  usually not very hard, most people know (0+ / 0-)

            someone who has XP or seven...Parents, grandparents, good friends or other relatives or others who haven't upgraded their computer in 3 years.  It's not like you need to find a dos program.  

            Geez o man.....if you can only get your hand on a mac or windows eight then just be annoyed and keep clearing your cache.

            I'm pretty sure most of us who can only get insurance this way WILL do what's necessary, and not give up and say, oh what a crappy website, I'm not going to be bothered getting the family enrolled.

            •  Unfortunately nobody really knows what exactly (1+ / 0-)
              Recommended by:
              Be Skeptical

              makes it work.  Does it work well on windows 7 or do you need to revert to XP, 2000, or even Windows 98/95?  Is it the browser or is it something more fundamental like incompatibility with TCP window scaling or TCP congestion  protocols?  Or does it just need some user CSS and user javascript which few people will know how to create (and nobody has published yet)?  Besides, how many people even know how to use virtual machine software in the first place much less know how to get cracked copies of XP and 2000 without getting caught?

              You have watched Faux News, now lose 2d10 SAN.

              by Throw The Bums Out on Sat Oct 19, 2013 at 06:58:28 AM PDT

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