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View Diary: Good Riddance To Bad Dutchmen: Niels Gerson Lohman, You Won't Be Missed (13 comments)

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  •  Unfortunately, people are just so glad to be (0+ / 0-)

    rid of the nuissance intrusion in their lives that they let it go. There should be a simple process for lodging a complaint.
    Some law enforcement agencies are now adopting the "customer" designation for the citizens with whom they interact and there seem to be provisions for registering complaints. I say that because when the chief of police in our little town makes his annual report to the council, he points out there were no complaints.
    I don't think citizens have a sufficient awareness that our whole legal system rests on complaints. It's not just that the squeaky wheel gets the grease, but that audits are initiated in response to complaints. Of course, if there is no formal mechanism for lodging complaints, that needs to be addressed.
    The culture of obedience is big on compliance, but the message that citizens rule has not gotten through. In the long run, the consumer rights revolution is probably going to be more significant than the civil rights revolution, if only because "civil rights" are actually obligations.

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