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View Diary: A customer service reality check (73 comments)

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  •  I think that might be more (0+ / 0-)

    the store than anything else.

    Our Best Buy has pretty decent customer service. At least, I've found it decent when I needed it, which admittedly is seldom.

    But there are always people on the floor, and I've never had a problem getting somebody to help me or give me info if desired.

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