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View Diary: Falling Through the Cracks: My Healthcare Marketplace Story (35 comments)

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  •  Problems (1+ / 0-)
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    annecros

    I spent six weeks stuck at the identity verification process. They actually suggested I send a photocopy of my driver's license through the mail! Not happening. Two phone calls with promises to take my problem to the next level meant a month of them waiting to call in "three to five" business days.

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