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View Diary: Christmas in the hospital (96 comments)

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  •  maybe you can answer this: how's the best way (4+ / 0-)
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    MsGrin, mamamedusa, Ahianne, Laurel in CA

    to write back to a hospital to let an ER nurse (known to me only by her first name and amazing skills) know how much her care meant? This hospital staffs from 2 or 3 rotating services ...

    LBJ, Van Cliburn, Ike, Wendy Davis, Lady Bird, Ann Richards, Barbara Jordan, Molly Ivins, Sully Sullenburger, Drew Brees: Texas is NO Bush League!

    by BlackSheep1 on Wed Dec 25, 2013 at 09:23:21 AM PST

    [ Parent ]

    •  shouldn't be that hard (8+ / 0-)

      I'd do this: call and ask for the name of the ER manager, then tell them the first name and what date you were there - that ought to be enough to figure out who deserves the kudos.
      Let me also say a couple more things about that: if you had great care and want to thank people for it, a letter to their boss or to the hospital CEO will mean more to them than flowers or candy.  Those feel really good to get.
      And another one: if you work for any sort of large organization, do the same thing internally - it's not only nice, it's great internal politics.  When someone from a department like housekeeping or food service goes out of their way to do something right or help me out in some way, I write a little note of appreciation to their boss.  There are people who are still giving me extra good service years after an event like that.  Its nice for them and can smooth your own path in all sorts of ways - especially if that low-level worker becomes a department manager years later.

      "Wouldn't you rather vote for what you want and not get it than vote for what you don't want - and get it?" Eugene Debs. "Le courage, c'est de chercher la verité et de la dire" Jean Jaures

      by Chico David RN on Wed Dec 25, 2013 at 11:50:29 AM PST

      [ Parent ]

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