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View Diary: Anthem Blue Cross & Covered CA are Jokes (25 comments)

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  •  If I were you (4+ / 0-)
    Recommended by:
    Vatexia, mrsgoo, FloridaSNMOM, Ducktape

    I would have been homicidal. You sound as though you took this exceptionally calmly.

    •  If screaming and rolling on the floor would help (0+ / 0-)

      ... believe me, I would have been there.

      And actually, the one who really kept me from becoming homicidal was the bank CSR. When he told me that the merchant had to be the one to cancel the draft, and heard my wail of frustration, he said "well, wait a minute, let's see what we can do."

      And then he gave me options, and waived the stop payment fee without being asked. "Let's see what WE can do ..." magic words!

      BTW, credit where it is due -- Union Bank of California, CSR's name was Brandon.

      "I believe that some fine day, the children of Abraham
      will lay down their swords forever in Jerusalem."

      by Ducktape on Wed Jan 08, 2014 at 08:57:15 AM PST

      [ Parent ]

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