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View Diary: Understaffing is hurting Walmart, says equities research firm (176 comments)

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  •  Wal-Mart should know (2+ / 0-)
    Recommended by:
    Betty Pinson, Cassandra Waites

    that playing hide and seek with customers about what is on the shelves really inspires customers to go somewhere else to shop.

    •  Particularly when gas prices are not low. (0+ / 0-)

      If someone drives to your store and doesn't find what they were needing to buy, and then has to spend gas money again to get someplace else that does have it, chances are someone will not be trying to buy that from your store again. Even if the shelf price is higher, because if they think they're going to have to spend that anyway, they might as well just go ahead and spend it without tacking extra driving expenses onto it!

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