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View Diary: Credit card fraud warning (180 comments)

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  •  Last Friday afternoon I noticed a charge in (24+ / 0-)

    Bogata, Columbia on my AmEx that I didn't make. I called them, they reversed the charge and UPS delivered a new card Saturday morning. Relatively painless process and the only inconvenience was having to spend a few minutes on the phone to deal with it.

    That's why I only use credit and don't use my debit card for any purchases. If my number gets stolen and there are fraudulent charges, my checking account isn't wiped out while the bank investigates.

    "How come when it’s us, it’s an abortion, and when it’s a chicken, it’s an omelette?" - George Carlin

    by yg17 on Sat Mar 15, 2014 at 08:12:51 AM PDT

    •  I'd rec this multiple times... (18+ / 0-)

      ...if I could.

      Some people don't have a choice about using debit cards versus credit cards -- they don't have decent credit, or just aren't able to manage a credit card safely.  But for those who do have a choice between debit and credit cards, debit cards are a horrible, horrible choice.

      Several years ago, a friend was the victim of debit card fraud -- and while he ultimately did get all his money back, he went through a period of about a week where his checking account was tied up in knots and he couldn't access his money.  That's a much bigger pain than just closing and reissuing a credit card.

      Aside from that, the legal protections that exist when it comes to credit card fraud do not apply to debit cards.  While the banks will usually make good on debit card fraud losses, they are not required by law to do so.

      Political Compass: -6.75, -3.08

      by TexasTom on Sat Mar 15, 2014 at 08:22:01 AM PDT

      [ Parent ]

    •  AmEx provides Service (3+ / 0-)
      Recommended by:
      yg17, SuWho, worldlotus

      I am heartened to hear that you were able to have access to a new card so quickly.  Two credit cards took 5 business days.  Chase told us it would be in overnight mail.  

      Our credit union takes 5 business days, and they change the PIN.  The newly generated PIN is held for 5 more business days before being sent.  

      When one does not live near that branch, we must rely on the mail.  Thankfully, one Shared Branch is nearby and we could take out cash.

      •  Yeah, I was pleasantly surprised (3+ / 0-)
        Recommended by:
        SuWho, worldlotus, Flying Goat

        When the person I talked to told me I would have a new card the next day, I'm like "Uhh, really? Tomorrow's Saturday" and she said they'd still deliver it then. I was still skeptical since it was late afternoon on a Friday, and overnight shipping with Saturday delivery has to be expensive. But sure enough, around 9:30 Saturday morning, I'm backing out of the driveway to go to the gym and a UPS truck pulls up to my house with the card.

        My credit union's pretty nice too in that they can print cards right there at the branch. Thankfully my debit card's never been hit with fraud (because I only use it at ATMs) but that would probably be even better than AmEx's overnight delivery.

        "How come when it’s us, it’s an abortion, and when it’s a chicken, it’s an omelette?" - George Carlin

        by yg17 on Sat Mar 15, 2014 at 08:51:34 AM PDT

        [ Parent ]

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