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View Diary: Bad Behavior by 'Dr. Fox' at Fort Wayne VA (87 comments)

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  •  This is a VA hospital (2+ / 0-)
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    Oh Mary Oh, peregrine kate

    The diarists mother is probably a dual eligible medicare/veteran. In the private sector I agree with the complaint process with the insurance company. For an elderly vet who has VA ad medicare I think the patient representative and IG approach is best.

    As hard as VA hospitals work to maintain patient satisfaction I think the patient representative is the 1st stop.

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