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  •  I REFUSE to check out at the supermarket with (10+ / 0-)

    a machine!

    "We the People of the United States...." -U.S. Constitution

    by elwior on Mon Jul 14, 2014 at 08:37:35 AM PDT

    [ Parent ]

    •  I sure won't do it (6+ / 0-)

      Don't trust 'em, and not at all user-friendly.

      This isn't freedom. This is fear - Captain America

      by Ellid on Mon Jul 14, 2014 at 08:43:56 AM PDT

      [ Parent ]

      •  And they're designed to put people out of work. (4+ / 0-)
        Recommended by:
        high uintas, JeffW, AKBear, raincrow

        "We the People of the United States...." -U.S. Constitution

        by elwior on Mon Jul 14, 2014 at 10:18:26 AM PDT

        [ Parent ]

      •  Why do you distrust them? (0+ / 0-)

        They use the same scanners and databases that the cashiers use. You can also monitor each item that swipes and confirm, at your pace, that the result is correct -- that's much harder to do when someone else is controlling the flow.

        Do you think the self-serve machines are somehow rigged to rip you off but the cashier's workstations are not? Why would that be? It would be much easier to rip off a customer at a full service station.

        •  Because they do not scan properly (1+ / 0-)
          Recommended by:

          whenever I've tried to use them - they don't pick up on sales, don't scan my debit cards correctly, and are annoying and slow.  Add in that you have problems paying with cash AND have to sit through ads urging you to sign up for the chain's rewards card (I already have the ones I need, thank you very much), and I see no reason to patronize stores that use them.

          This isn't freedom. This is fear - Captain America

          by Ellid on Tue Jul 15, 2014 at 06:33:38 AM PDT

          [ Parent ]

          •  Good points. (0+ / 0-)

            There are a few trivial skills to learn to scan the UPCs more effectively -- but even human checkers who have been doing it for 20 years occasionally have to reswipe something. My "success" rate on UPC scans now seems to be about as good as experienced checkers but the first several times I used them, that wasn't the case.

            The actual scanners at most of the stores I shop at appear to be the same scanners and card readers as those at the manned checkouts. Obviously the software upstream is somewhat different.

            It's true that one store that I shop at has old and/or cheap technology and it is slow - mostly because it insists on completely processing each scan before accepting the next. Unfortunately, "completing processing" includes the annoying voice finishing telling me what it just scanned. Other places I shop let me scan a lot of items while the voice catches up (I can get at least ten ahead -- but I think even more). It's true that when I'm in 'ninja scan mode' buying a lot of small items, I occasionally have to wait for "annoying voice" to catch up -- I'm hopeful that they will introduce a 'turn off routine voice acknowledgements' button soon now that most people are comfortable with the machines.

            The ad problem isn't one that the stores I shop at impose on me -- that's a store choice, not an essential characteristic of self vs. full-service checkout. However, personally, I'd rather hit 'next' or 'skip' on a screen than listen to a human checker try to get me to sign up for their 'rewards' program -- the human doesn't have an efficient 'next' or 'skip' function. Indeed, at one store I shop at occasionally, the last time I went through the manned checkout, I was quite annoyed by the human delivered sales-pitch for their reward card, but they got self checkout a few years ago and it just asks if you have a rewards card (to remind you to scan it) but that step is simple to skip. I have heard checkers at that store still trying to "explain the benefits" of the reward card to other customers -- which makes me more grateful for the existence of self-checkout.

            However, the 'pay cash' problem is probably here to stay. I've never had a human reject a bill (of a denomination they accept) in my life but, inevitably, some would probably be rejected by any automated system. This doesn't bother me personally because I nearly always use debit/credit now. However, I tried paying cash at self-checkout a number of times out of curiosity and was impressed by how well it accepted crumpled, ragged, and limp bills. I suspect these machines were set to be very accepting compared to most bill scanners because the cost of false negatives is fairly high and, perhaps, the risk of customers scamming in my neighborhood is low. (If they started  finding a lot of counterfeit bills in the till, they might have some settings to fiddle with to make the reader more picky).

            Someday, I expect that self-serve checkouts will begin to offer a tiny discount or some sort of 'coupon' rewards for their use to encourage people to use them.

            •  Me, I simply avoid the problems (0+ / 0-)

              And either go to the line with the human cashier, or go to a grocery store that only has humans checking people out.  Simple, easy, and quick.


              This isn't freedom. This is fear - Captain America

              by Ellid on Tue Jul 15, 2014 at 12:24:43 PM PDT

              [ Parent ]

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