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View Diary: CT-Sen: Q-poll's eve (275 comments)

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  •  First I'll say (5+ / 0-)

    that that's a great comment.

    Second I'll say, to some degree you get what you pay for with volunteers doing calls.  Not really, of course.  You get a lot of great, dedicated people doing incredible work.

    But I did hear a lot of variation among the volunteers making calls this afternoon.  In some cases that was great - people sounded genuinely human and invested and you could tell they were doing it because they were passionate about the race and I'm sure it was harder for people to be rude to them.  In other cases...not so much.  Maybe people were half-following the script but cutting corners in ways that sounded a little less polite - not intentionally, just that they weren't thinking about how these were strangers and all.  Maybe people weren't actually following the script, were taking too long to get to the point, offering all kinds of pointless extra information about how they were sitting in Lamont headquarters blah blah blah.  (I'm not claiming perfection for myself, either - my liability on the phone or in person is a reluctance to seal the deal.  I ask people the first question and tend to wimp out on the follow-ups that might get actual action out of them.)

    I think this might point to a problem with the kind of huge last-minute push - that experienced staff don't really have the chance to train or even to evaluate volunteers and try to do a little triage, maybe push the less ept ones toward work where they won't be interacting with the public as much.  You know, you walk in, they plunk you down at a phone with 2 minutes of instruction, and you go to it.  

    But I think the degree to which we can find fault with campaigns for these kinds of things varies by the campaign.  Basically, did they have reason to believe it would be so tight at the end?  If they knew a tight one was coming, they should've been ready.  If, like Lamont, they had no reason to believe it would be this close until quite recently, then they just deserve our awed respect for keeping all these balls in the air at all.

    •  Right (1+ / 0-)
      Recommended by:
      tomaxxamot

      That's why I kept my comments generalized. I have no idea what is going on specifically with the Lamont campaign (or the Lieberman campaign for that matter). But, in general, the extremely unwillingness of campaigns to pay for shit is a serious problem.

      It sort of dovetails with what I might call the "Liberal Purity Fantasy" - ie, a real liberal works for free, 80 hours a week, because he believes in the cause. If he can't quit his paying job, or if he demands money, then he's a fraud and a failure.

      Now, I don't think the consultant class harbors these views - to the contrary, they have no problem with money. The liberal purity trolls, rather, seem to be a fringe group - but one with suprising currency. My point only is that you have dual dysfunctions in the liberal world (the paid media consultant class and the purity trolls), which make it even harder for the idea of "paying good people for good work" to catch on.

      •  The dovetail. (0+ / 0-)

        Is it sort of a divide of people within the campaign full-time are expected to do it for below minimum wage, while money goes to people brought in from outside?  So you have your cake and eat it too - the campaign is pure and only has to deal with people impure enough to earn good money on a consultancy basis.

        I guess in a weird way you end up replicating the US - some people making lots, some people making ridiculously little, very few people in the middle.  The question then is, is there a way to reorganize the structure so that more people make in the middle and fewer at the extremes?

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