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View Diary: Knee-Jerk reactions to Home Depot founder's statement (92 comments)

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  •  Didn't you read what I said? n/t (0+ / 0-)
    •  Sorry, just my experience as consumer. (1+ / 0-)
      Recommended by:
      Ahianne

      Home Depot blows, seriously. It's almost Walmart v. Costco in my book. One is a great company, great products, great service, great employer, and one is a horrible company, selling crap and screwing over everybody they can. Maybe I'm flavored by Costco and Lowes having exceptionally strong Northwest roots, and local market position. I have heard bad rumors about Lowes service and products in other markets. But around here, they rule.

      •  That's fine, I understand more now (1+ / 0-)
        Recommended by:
        Ahianne

        Again, sadly, not every store was run as well as mine. If you had customer service problems, I apologize. Where do you live? I still have some contacts if you are still looking to resolve those problems.

      •  Same in the Southwest. (2+ / 0-)
        Recommended by:
        bigred39, dark daze

        Lowes is superior to Home Depot in pretty much every category.

        We forgot. Not just MORE Democrats. BETTER Democrats.

        by edg on Wed Nov 19, 2008 at 10:56:20 AM PST

        [ Parent ]

      •  Home Depot doesn't actually sell anything either (3+ / 0-)

        They have all that retail space, and yet for some reason, they dont seem to sell what I need.

        For example - Need a metric bolt?  That is a hit or miss thing.  If they do have it, it isn't in bulk, but in tiny bags and is very expensive.

        Need a weird plumbing brass plumbing fixture?  Good luck

        Home Depot should actually use all that floor space to stock a very deep product selection.  They seem to stock a very shallow selection of products instead.  For some reason, the local hardware store, McClendon's, has everything Home Depot has and yet has a quarter of the floor space.  And for all the years I've been shopping at McClendon's, not once have I walked away not finding what I needed.  A trip to Home Depot is always hit or miss...

        Palin/Paul 2012 - A hockey mom with a heart of gold bullion.

        by spookthesunset on Wed Nov 19, 2008 at 11:07:44 AM PST

        [ Parent ]

      •  The Wal-Mart vs. Costco comparison is bogus, too. (0+ / 0-)
        They each serve a different niche. The average family that shops at Wal-Mart makes $45,000/year; the average family that shops at Costco makes $115,000/year.

        What's next? Criticizing Costco for not having a piano player like Nordstrom's?

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