Skip to main content

View Diary: Health Insurance Rate Hikes and Protecting Consumers (28 comments)

Comment Preferences

  •  Only in America (1+ / 0-)
    Recommended by:

    It is a nightmare to navigate the US health care system which is a shame because when it's working it is actually really good, but when insurers are allowed to operate unregulated (as they have been) it's a nightmare. For example, last year I was covered by Emblem, so when the time came for my annual check up, I picked a doctor off the emblem website to make sure they were in network so there would be no copays or whatever. I go see the doctor, am there for 10 minutes. she draws blood and all of that and I leave. Got a call a few days later saying my lab results were fine. Then I get a bill a few weeks later from Emblem for $1800 for the lab work. When I called to complain they said that yes the doctor you went to was covered but we don't cover the lab. I asked them how I could possibly know that and they said "once the needle goes in your arm, it's your responsibility." I have a different health insurance company now. And the thing is I'm the kind of customer Emblem should be trying to hold on to because I pay the premiums every month but rarely go to doctors.

Subscribe or Donate to support Daily Kos.

Click here for the mobile view of the site