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View Diary: Rural Passenger Rail: Let a hundred Empire Builders bloom! (61 comments)

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  •  Not in my friend's (0+ / 0-)

    instance. I spent a lot of time on the phone with amtrak, and got no information as to why the train was a)moving so slow
    b)passengers weren't offered the bus to Chicago as the previous train's passengers were
    c)why the engine wasn't switched as they were told in Minneapolis
    d)why amtrak treated all the passengers on that train like shit-eating monkeys when they did finally arrive at Chicago Union
    e)why no one is still not addressing the issue

    amtrak lost a lot of passenger goodwill and business

    "My case is alter'd, I must work for my living." Moll Cut-Purse, The Roaring Girl - 1612, England's First Actress

    by theRoaringGirl on Wed Nov 24, 2010 at 12:24:36 PM PST

    [ Parent ]

    •  Maybe they had no other options... (0+ / 0-)

      Reminds me other the Amtrak train that got stuck between Chicago and Denver last winter. BNSF sent out maintainence crews to dig them out and an extra set of engines to push them through the snow drifts... In the middle of a blizzard. After all these heroics, the train derailed on an ice jammed switch pulling into the Denver station.

      Sometimes the weather defeats you no matter how hard you try. For example, after this weeks storms, the eastbound Empire Builders are limping home, with a BNSF engine in one case.

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