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View Diary: How to Be a Responsible Communications Consumer? (48 comments)

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  •  Strongly agree with you. (4+ / 0-)

    I'm actually reasonable happy with my Comcast cable (Used to get a ~10-20% speed increase every December, fast enough now that I don't keep track, but it's still periodically getting faster), and prepaid T-Mobile plan (Spend $40 in the last 5 months - I'm only a light user).

    However, lack of choice really is a problem.  Comcast is a sleazy company, and I'd much rather have nothing to do with them, given the opportunity.  Their prices and bundling fetish also leave much to be desired.

    T-Mobile wasn't a choice at all.  I got a free phone from my employer, and it only supports their 3G network.  The FCC really should step in and enforce protocol standardization.  The fact that there are 4 networks with 4 different incompatible standards is absolutely insane.  Adds a large amount of lock in (As do the 2-year contracts), that is extremely anti-competitive.

    •  No Comcast for us (1+ / 0-)
      Recommended by:
      Flying Goat

      We wanted the higher speed, so we switched from our DSL provider to Comcast. It was reliable and lightning-fast... during the day when we were at work (so said the network monitoring software that my husband installed). But it went completely out every night between about 7 and 10pm -- the time when we were at home and actually needed to use it. We had no Internet connection at all at night. I assume that was their peak traffic time, and their network just couldn't handle it. They came out to our house multiple times, tweaked this and that, and mucked around with the cable connections, but nothing changed. After one month of that, we kicked them out and went back to DSL. It may be slower, but at least it works.

      Truth energizes the left, infuriates the right.

      by DixieDishrag on Sat May 28, 2011 at 08:07:23 AM PDT

      [ Parent ]

      •  Really just luck of the draw. (0+ / 0-)

        Where you live, how good your provider is locally.  Real competition could help, but think tighter regulation would help more.  Charging for a service that doesn't work seems like fraud to me.

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