I wrote Amazon.com in response to them having placed the Obama mask in the search for a terrorist costume. I was so pissed because I know this was not an accident. This is the email they sent me:
Hello from Amazon.com. Thank you for contacting us with your concern about the search results for the Barack Obama Halloween mask. I do understand your frustration in this regard. We'd like you to know that the search result for that item was modified by an Amazon.com customer using a "tagging" feature available on our website. The result was not provided by an Amazon employee or an Amazon search algorithm. The search tag was removed quickly after it was discovered. We've fixed the problem and apologize for any offense it created. I realize that you have been greatly inconvenienced by this situation. Again, please accept our sincere apologies for this inconvenience. However, if you still wish to close your account, please visit the following link to submit your request:
This is my first diary but I just thought it was important to let Amazon.com know that this would not be tollerated.