Skip to main content

We have a bug on the site that's crashing IE8 when you try to load comments for some diaries.

This is a hard crash, not a lockup or freeze; you will see a notification that reads:

Internet Explorer has stopped working

A problem caused the program to stop working correctly.  Windows will close the program and notify you if a solution is a available.

[Close Program]

Reminder:

All IE8 users should set IE8 to always use Compatibility View on dailykos.com.  Instructions can be found in the answers to the last couple of questions in the Tech FAQ.

If you are using IE8 and experiencing lockups or freezes, getting Compatibility View notifications, seeing the browser sometimes suddenly reload with a message that disappears too fast for you to read it, or seeing it sometimes "eat" your comments while you're writing them, then you are not experiencing this new issue; setting IE8 to always use Compatibility View with dailykos.com should fix these problems.

New issue:

We've narrowed down the nature of this new crash, but haven't figured out which component of the affected pages is triggering it.

We do have a couple of workarounds for the problem.

Workaround #1:

Set your default comment display mode to "Shrink", and open comments one at a time.  

You still won't be able to expand all comments at once in affected diaries; that will trigger the crash. See workaround #2 if you want to be able to expand all comments at once.

  1. Go to your user page.
  2. Click the "My Profile" tab.
  3. Click the "Comment Prefs" link along the top.
  4. Set the "Comment Display Mode" drop-down to "Shrink", and press the "Save All Changes" button.

Workaround #2:

Temporarily turn off SmartScreen Filter in IE8:

We do not recommend you keep the suggested setting permanently, as it involves turning off a security feature in IE8.  Use the workaround if you encounter the problem, but turn it back on when you are done with the affected page.

  1. Go to the "Safety" menu, then the "SmartScreen Filter" submenu.  Select "Turn Off SmartScreen Filter...".
  2. Confirm your selection in the security dialog that comes up.
  3. When you are done with the page, use the same procedure to turn this important security feature back on; the submenu item will now read "Turn On SmartScreen Filter...".

Update:

After reviewing the first ~50 posts, I'm adding the following points; hopefully having them right here in the body of the diary will spare our more technically inclined users the burden of repeating them in the comments:

  1. IE Sux!
  2. Firefox rules!
  3. Chrome rules!
  4. Get a Mac!

Originally posted to rs on Wed Apr 07, 2010 at 10:51 AM PDT.

EMAIL TO A FRIEND X
Your Email has been sent.
You must add at least one tag to this diary before publishing it.

Add keywords that describe this diary. Separate multiple keywords with commas.
Tagging tips - Search For Tags - Browse For Tags

?

More Tagging tips:

A tag is a way to search for this diary. If someone is searching for "Barack Obama," is this a diary they'd be trying to find?

Use a person's full name, without any title. Senator Obama may become President Obama, and Michelle Obama might run for office.

If your diary covers an election or elected official, use election tags, which are generally the state abbreviation followed by the office. CA-01 is the first district House seat. CA-Sen covers both senate races. NY-GOV covers the New York governor's race.

Tags do not compound: that is, "education reform" is a completely different tag from "education". A tag like "reform" alone is probably not meaningful.

Consider if one or more of these tags fits your diary: Civil Rights, Community, Congress, Culture, Economy, Education, Elections, Energy, Environment, Health Care, International, Labor, Law, Media, Meta, National Security, Science, Transportation, or White House. If your diary is specific to a state, consider adding the state (California, Texas, etc). Keep in mind, though, that there are many wonderful and important diaries that don't fit in any of these tags. Don't worry if yours doesn't.

You can add a private note to this diary when hotlisting it:
Are you sure you want to remove this diary from your hotlist?
Are you sure you want to remove your recommendation? You can only recommend a diary once, so you will not be able to re-recommend it afterwards.
Rescue this diary, and add a note:
Are you sure you want to remove this diary from Rescue?
Choose where to republish this diary. The diary will be added to the queue for that group. Publish it from the queue to make it appear.

You must be a member of a group to use this feature.

Add a quick update to your diary without changing the diary itself:
Are you sure you want to remove this diary?
(The diary will be removed from the site and returned to your drafts for further editing.)
(The diary will be removed.)
Are you sure you want to save these changes to the published diary?

Comment Preferences

Subscribe or Donate to support Daily Kos.

Click here for the mobile view of the site