I recently moved back to Nashville to work at a retirement home. Currently I hold a Masters in Sociology, and I thought I would be able to get a job with the state, but at the last minute it fell through as did my income...from $3,000 dollars a month to $1,800 dollars a month. Needless to say, without transportation, living in Murfreesboro was no longer feasible so my husband and I packed up and moved to Nashville last week. Since I moved up here nightmare after nightmare has occurred and I'm sitting at work just glad to be employed, even if I am underpaid for my education level.
I made an appointment to have my Comcast services cut on yesterday as my husband goes to school online and I often need the internet to complete my work. When I rented this apartment I was told that it was cable ready, but I found that in fact it was not ready at all. Comcast did not bother to ask me if our apartment was cable ready, nor did they bother to say that I needed a different appointment if it was not. Our installation time was from 10a-12p, and the Comcast agent was 2 hours late arriving at 2 in the afternoon. He was rude, hateful, and it was just altogether a nasty experience. Nothing seems to be going right for me this week. Now it will be another week before our internet will be cut on, and I can't seem to explain to Comcast that they will be unable to call me on the phone as I do not have a phone as Comcast is my phone provider. Frustration after Frustration. Of course these are first world problems, but they do impact my ability to make a living, and my husband's ability to complete his school work.
The purpose of this diary is to really point out the problem with the Comcast monopoly in Nashville (and Murfreesboro it was just as bad there...) They argue that you have options when in fact you have no comparable service to buy from. Many of you may remember a few years ago when Lafayette, Louisiana began to compete with the cable company and they won. Comcast is a horrific company and should be held accountable for what it does. When you are a company that is considered one of the most hated in the country, there is a reason for that. When you are in the company of Pepco, the airlines, and PG&E as some of the most hated in the country then it is time for local residents to take hold and do something about it, and often, like in Lafayette, that's just what happened. Start asking your local councilmember if they would support a plan similar to Lafayette's, and if they won't find out why. Monopolies suck and they are never in our best interests. Get active and fight the powers that be. We're the only ones that can.
I'll write another diary later this week about the horrific apartment that I rented, and all the lies that I was told to get me to sign on the dotted line. I need to be a better consumer, because obviously everyone is out to screw you in this economy, even if screwing me means I don't pay my rent. Sigh.