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First off-I am in Florida (please stop laughing )Our Governor Rick Scott & Legislators chose not to have a Healthcare exchange-they HATE anything President Obama does and will punish the citizens of the state for voting Blue the last 2 presidential elections by denying us an exchange.

This is the same Governor that turned down 2 billion for a High speed Rail System because he dislikes the President.
Can you say more than 30,000 jobs along the I4 corridor? Continue on below the orange thingy.

Just on the phone with an ACA representative about verifying my identity.  This happened because my first signup was “lost” (no such login) and I had to signup again.
The Representative was nice, courteous and very helpful.

 I explained that I uploaded my ID a week ago and still cannot complete the process and that I had been trying to get thru the application process for 2 weeks now. I was placed on the line with Experian (yes the credit rating company) and the recording stated I needed a reference number-I explained that the system did not give me a reference number and wondered why the upload was not received by Experian? The Rep said the “system” went down-I asked if I could upload again and was told I could only mail my ID via US mail.

I also stated that I am very surprised that Experian is involved with this process.
I then asked for and spoke to a supervisor-who was courteous and explained that Experian is behind on verifications and I will get an email when this process is complete-that I did not have to “mail” my ID.

All in all a pretty frustrating experience and since I support the ACA I cannot believe they were not ready for this roll out and that they should have chosen software and verification vendors that could handle the volume.

Just my 2 cents.


What is your opinion of the Health care Exchange?

13%14 votes
25%26 votes
5%6 votes
55%57 votes

| 103 votes | Vote | Results

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Comment Preferences

  •  Tip Jar (7+ / 0-)

    "No man has a good enough memory to be a successful liar." Abraham Lincoln

    by appledown on Tue Oct 15, 2013 at 08:37:16 AM PDT

  •  Thanks from another Floridian who (3+ / 0-)
    Recommended by:
    celdd, chantedor, appledown

    is equally confused.

    We the People have to make a difference and the Change.....Just do it ! Be part of helping us build a veteran community online. United Veterans of America

    by Vetwife on Tue Oct 15, 2013 at 08:48:16 AM PDT

  •  Mission Accomplished (3+ / 0-)
    Recommended by:
    celdd, chantedor, appledown

    Obamacare Sabotage

    Thank your dear governor Voldemoort (er Rick Scott).

    Experian is as sketchy as any other credit rating agency.  All that is is crony capitalism.

    50 states, 210 media market, 435 Congressional Districts, 3080 counties, 192,480 precincts

    by TarheelDem on Tue Oct 15, 2013 at 08:48:34 AM PDT

  •  Check out this diary, it may help... (2+ / 0-)
    Recommended by:
    chantedor, appledown

    Tax and Spend I can understand. I can even understand Borrow and Spend. But Borrow and give Billionaires tax cuts? That I have a problem with.

    by LiberalCanuck on Tue Oct 15, 2013 at 08:51:22 AM PDT

  •  All Good Reasons to Have Adopted Preschool Tech- (2+ / 0-)
    Recommended by:
    VClib, chantedor

    nology and limit signups to small fractions of the alphabet or birthdays each week for a month or 2 so that an untried system could never be overloaded.

    We are called to speak for the weak, for the voiceless, for victims of our nation and for those it calls enemy.... --ML King "Beyond Vietnam"

    by Gooserock on Tue Oct 15, 2013 at 08:57:05 AM PDT

  •  I got a message like that as well. On the screen, (2+ / 0-)
    Recommended by:
    chantedor, appledown

    where they have the number to call for ID verification, there should have been a long string of numbers and letters.  That was the thing.

    HOWEVER, I eschewed that step, because I tried a second time to apply and it said my ID was verified--I tried two different user names to create an account, and one went through.

    Anyway, what about calling the number at the bottom of the initial page and start your application over the phone?

    "Nothing in all the world is more dangerous than sincere ignorance and conscientious stupidity." --M. L. King "You can't fix stupid" --Ron White -6.00, -5.18

    by zenbassoon on Tue Oct 15, 2013 at 09:01:44 AM PDT

  •  Worth the wait, but you should not have to! (2+ / 0-)
    Recommended by:
    chantedor, scyellowdogdem

    Let me first say in full disclosure that my wife and I both voted for Obama both times. The first election we along with our son actually worked in the field and knocked on doors.

    By the second election we voted for him but were less enthused not because of the insane things Republicans say but because on a host of issues - healthcare, Banking, Regulations, Tax breaks and others I feel he is not liberal enough.

    Ok so thoughts on the healthcare marketplace, our family saved $10,000 a year on our premiums for similar coverage so obviously we are happy about that.

    The problem is the Dems missed a huge opportunity by not making sure the site worked well from day one. We are going to take massive hits on this and if it is fixed very soon, like by the time the shutdown and debt limit arguing is off the done and the media and the asshole Republicans start to focus on the website problems it will be ok, if not watch out it is going to get ugly!

    •  I agree it should get fixed soon - it sailed (0+ / 0-)

      along today without timing out.

      "No man has a good enough memory to be a successful liar." Abraham Lincoln

      by appledown on Tue Oct 15, 2013 at 09:32:08 AM PDT

      [ Parent ]

      •  Not working in Georgia (1+ / 0-)
        Recommended by:

        I have tried to log on for the past 5 days in Georgia to look something up (we have already purchased Insurance through the exchange) but can't get past the login page :-(

        Like I said if it is not fixed this week then the media will crucify them next week, of course provided we get past the fiscal mess

  •  After trying for a month... (2+ / 0-)
    Recommended by:
    chantedor, appledown

    yes supposedly allowed registration BEFORE October 1, I was finally able to log in last night to my account. Up until that time I was not certain I even had an account because several times I had been told that it didn't exist. So I've wound up going through several user names. If everyone has done that their data base must be full of zombie accounts!

    Anyway, apparently if the system is too busy, you will sometimes be told that your account doesn't exist even if it does. The key as I discovered last night is to access your account in the middle of the night eastern time. I was able to log in at 11:00 PM Arizona time which is 2:00 AM eastern. The verification went OK but some entries like SSN were difficult to enter properly and took a number of tries. If you have trouble at the first query on SSN, check to see if it's an optional entry and if it is, just don't bother with it. The process will ask you for it again later. Sometimes entries like a phone number expect -'s to be used sometimes not. It also hiccuped on my email addressJust try and see what works. Anyway, I got most of the way through the process but decided to log out and continue another day. I hope the system remembers me!

    Just another faggity fag socialist fuckstick homosinner!

    by Ian S on Tue Oct 15, 2013 at 09:11:41 AM PDT

  •  ID verification (1+ / 0-)
    Recommended by:

    Yes, the ID verification is a nightmare. For me, this is the biggest bottleneck I've encountered.

    It screwed up and flunked me when I answered the various questions about my life. Then Experian had no record of my applying, no code number. I finally have a drivers license uploaded, but over a week later my verification is still pending. The chat people are worthless, the number one priority of phone help is to give you the bums rush so they can move on to give the next caller the bums rush too.

    I've been going to everyday since Oct. 1. I'm no closer to accomplishing anything.

    One of my favorite authors is Kafka. This whole experience reminds me of him.

    •  Mine is still pending also. You would think the (1+ / 0-)
      Recommended by:

      Federal Gov't could ID it's citizens. The questions are tricky.

      "No man has a good enough memory to be a successful liar." Abraham Lincoln

      by appledown on Tue Oct 15, 2013 at 09:47:54 AM PDT

      [ Parent ]

      •  And bogus (2+ / 0-)
        Recommended by:
        johnva, mbradshawlong

        On, I was asked for which cat I bought veterinary insurance.  Um, that would be NONE - I've never bought veterinary insurance.  So I'm still waiting for Experian to get the reference number. 7 days later.  Guess it was mailed to them by way of three-legged turtle.

        Today, I decided to get credit reports from all three agencies.  Equifax wanted to know what my monthly payments were for my mortgage and car payments.  Since I paid off the mortgage more than 10 years ago, and have NEVER got a car loan,  surprise - they said I'd have to mail in the request.

        I didn't vote in your poll.  

        another type of company should do the verifications
        I hate privatization, and don't think any company should be involved in he verification.

        I am become Man, the destroyer of worlds

        by tle on Tue Oct 15, 2013 at 10:50:50 AM PDT

        [ Parent ]

        •  Agreed. (1+ / 0-)
          Recommended by:

          Keeping records sufficient to identify citizens for the purpose of administering government functions is a basic component of government. Governments have been doing that for thousands of years, and they didn't even the benefit of computers or cryptography for most of that time. The fact that we're one of the only "developed" nations in the world that can't manage to identify our own citizens without resorting to credit reports checks run by shady private corporations is a joke.

  •  I Live In Florida (2+ / 0-)

    I went into the marketplace and saw all 77 plans for Walton County without creating an account.  It was very easy.

    "Don't Let Them Catch You With Your Eyes Closed"

    by rssrai on Tue Oct 15, 2013 at 09:54:47 AM PDT

  •  account (1+ / 0-)
    Recommended by:

    I am also from Florida
    I tried 4 times to make an account online and filed.
    I talked to there online chat, who refered me to their phone number.
    My first call was going to be a 30 min wait, so I hung up. Called later, no wait. Completed everything on the phonecall in about 45 min. Waiting for a snail mail with the insurance proposals.

  • up here in NH we tried to go see what it (1+ / 0-)
    Recommended by:

    would look like if we were to choose to buy insurance on our state exchange, the one that says, noooo you don't need 26 hospitals, how about 14, and not including your local one...?
         We thought we'd just window shop, but for some reason there isn't a way to just look without signing in. I realize that's not the same as signing up, but I still don't really want to tell anybody I might be out there looking. Who wants to know? The NSA? The IRS? Credit bureaus? Other insurance companies who want to advertise to me too?
         Enough already. Can we please get all the middle-men out of the middle of this and just have a NOT-FOR-PROFIT single healthcare system?
         I don't want to use my taxes to pay for advertisers to send me spam, and all the lawyers and PR people involved in keeping the status quo. Why should I put any part of my money towards Anthem when I could just be paying the hospital from a single fund we all pay into?

    We are all pupils in the eyes of God.

    by nuclear winter solstice on Tue Oct 15, 2013 at 10:09:36 AM PDT

  •  identity verification (1+ / 0-)
    Recommended by:

    I had all the same problems as everyone above (several tries,uploaded docs, no reference number, Experian never heard of me) .

    I created a new account this morning and was verified almost instantly.

  •  Identity Verification should be easy. (2+ / 0-)
    Recommended by:
    appledown, tle

    We should just have a national ID card that gets issued to all citizens for use with exactly this kind of thing. Then there would be no problem whatsoever.

    But apparently we can't have that, because that's "socialist" or the "mark of the beast" or something. But we can have a mishmash of privatized garbage systems that work poorly, are vulnerable to identity theft, and expose our private data to the highest bidder.

    Our lack of a unified national identity document system hampers government and private efficiency all over, not just in this instance.

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