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This is a compilation of Kossacks' experiences with the Obamacare exchanges, positive and negative, extracted with links from comments and diaries. I scanned recent diaries and comments, hoping to see lots of successes, and few failures. Disappointingly, that was not what I found.

Follow me below the fold as we keep a list. But first: I've noticed that several people are stuck on the screen that reads, in red, In Progress. From that screen you must click on the kind of coverage you want, to begin to select your plan. Check lookit's excellent You want to see Healthcare.gov? for more details and screenshots.

If you're having trouble, and you post in the comments here, people who have succeeded will try to help you troubleshoot.

Successfully enrolled:

domestic goddess, Nov. 16
CoyoteMarti, Nov. 16
edr, Nov. 2 or so
countrycat, Nov. 16
DWKING, Nov. 17
Constantly Amazed, Nov. 18
the dogs sockpuppet's nanny, Nov. 18
Rock Strongo's friend "Kate", Nov. 17
TheSaint's son, Nov. 18
ursofakingwetoded, Nov. 18 (Vermont exchange)
agent, Nov. 18
ImpactAv, Nov. 14
Liberal for Life's niece, Nov. 14
MisguidedAngel's sister, Nov. 16

Successfully set up account, will enroll when they choose a plan:
Brainwrap, Nov. 18
Captain America, Nov. 16
araguato, Nov. 18 (New York)

Working fine, unspecified:
BennyToothpick, Nov. 16
Informed Diva, three weeks before Nov. 16

Still having trouble:
davehouck, Nov. 16
IanS, Nov. 16
wc1der, Nov. 16
jazzmaniac, Nov. 16
tle, Nov. 16
hungrycoyote, Nov. 16
Rp, Nov. 16
Grabber by the Heel, Nov. 16 (Oregon exchange)
Alfred E Newman, Nov. 16 (Oregon exchange)
The Dude 415, Nov. 16
shades at midnite, Nov. 17
Ray in TX, Nov. 16
manucpa, Nov. 16
NotGeorgeWill, Nov. 16
Calvin V's brother, Nov. 16
sewanneepat, Nov. 18
pollwatcher, Nov. 18 (Colorado)
peacestpete, Nov. 17
zenbassoon, Nov. 17
tcdup, Nov. 17
NinetyWt, Nov. 17
humanistique, Nov. 18
cameoanne, Nov. 18

For information on signups nationally, check Brainwrap's spreadsheet Affordable Care Act (aka Obamacare) Signups/Applications (w/Medicaid Expansion).

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Comment Preferences

  •  I'm enrolled (completed app in NY.) (4+ / 0-)
    Recommended by:
    Brainwrap, CoyoteMarti, viral, MGross

    But haven't chosen a plan, yet.  Even in my comparatively small-beer, upstate market there 6  dozen variations to comb through, what with one thing and another.  

    All of them are tightly-wrapped HMOs, though, so I'm really bummed about that. But I'm slogging through them one-by-one looking for my docs and consulting my crystal ball about what kinds of things might befall me next year.

    I have read that in some markets there are hundreds of plans to choose from. I can't imagine trying to parse that many plans.

    Araguato

  •  Great Idea! (1+ / 0-)
    Recommended by:
    viral

    I'd humbly advise also including a link to ObamacareSignups.net when you post updates to this list. Each state on the spreadsheet links to the appropriate website, by the way :)

  •  Great compilation, thanks. (0+ / 0-)

    I often miss good stories depending on if I miss a day or two on Dkos (horrors!).

    When the power of love overcomes the love of power, the world will know peace.

    by CoyoteMarti on Mon Nov 18, 2013 at 03:30:57 PM PST

  •  So depressing, though (1+ / 0-)
    Recommended by:
    Brainwrap

    We want this to succeed. People want to sign up. Yet the majority of people are reporting that they couldn't sign up.

    •  I'm personally stalling on doing this until (1+ / 0-)
      Recommended by:
      diffrntdrummr

      others have a preponderance of reports of achieving success....however, I'm very grateful to President Obama even knowing that the prospects of affordable health insurance are available.    I bailed out on my previous health insurance in 2009 when it hit about $800/month.

      •  There's good reason to believe (1+ / 0-)
        Recommended by:
        LakeSuperior

        that we'll have a flurry of people trying to sign up just at the deadline. I hope the website is more robust then, and can handle more users at one time. And that it doesn't have a daily downtime. C'mon, 1 AM EST to 5 AM EST? That means it shuts down at 10 PM Pacific. Lots of people in the west are still online at 10 o'clock at night; that's not very late.

      •  Do it now (1+ / 0-)
        Recommended by:
        LakeSuperior

        Waiting until Dec. 1-15 increases the likelihood of the website and phone lines being overwhelmed by procrastinators. Anyone who has tried to do their taxes online or at one of the chain preparer firms between April 10 and 15 knows the problem.

        By all reports the website is working reasonably well now -- give it a try and be persistent, and if needed, use the 800# to reach a live person for help.

    •  Come on, this is hardly scientific. (2+ / 0-)
      Recommended by:
      diffrntdrummr, Cedwyn

      You seem to mean well, but anecdotal info from DKos that's showing more people with problems than not is entirely predictable.  People who are not having problems, like me, are not nearly as likely to post about it.  

      The priest said, "Today's sermon is called 'Liars', but first I have a question. How many of you have read Chapter 66 in Matthew?" Nearly every hand went up. "You're just the group I need to speak to," the priest said. "There's no such chapter."

      by Back In Blue on Mon Nov 18, 2013 at 08:52:35 PM PST

      [ Parent ]

      •  It's not scientific at all, not in the slightest (0+ / 0-)

        It's completely anecdotal. I just wanted to get a feeling of the trend. It turns out that some people are succeeding in enrolling, but a good number of people are not succeeding.

        If the website were sound and robust, with a user interface people could understand, we wouldn't be seeing all these diaries and comments about failure.

        I mainly did this for my own interest. Over the weekend, several people posted diaries indicating that the problems are over. I wanted to see if that seemed to be true. I hoped to find that people were no longer saying they were having problems. Well, people are still saying they are having problems.

        •  Incorrect (0+ / 0-)

          You'd be surprised how un-tech savvy some people can be. There will be a number who aren't going to be able to sign up without help, and there's nothing that the people designing the site can do about it.

          The web site could be working perfectly; there will still be some people unable to enroll.

        •  Fine, but you can't draw any conclusions from it. (1+ / 0-)
          Recommended by:
          Cedwyn

          You simply cannot determine any feeling for any trend from anecdotal evidence on a blog, or your own perusal of various sites.  If you knew anything about research and statistics you'd  know that.  Every time you say "it turns out..." or "people are saying..." you're implying that you've have a legitimate conclusion that means anything.  You simply do not.

          Add to that all your comments like "If the website were sound and robust, with a user interface people could understand, we wouldn't be seeing all these diaries and comments about failure." while claiming that you want to help the site succeed I find to be incredibly disingenuous.  

          In contrast, your other two recent diaries on the subject were informative and interesting, although they too had hyperbolic titles and comments.  You should stick to your own suggestion:

          Those of us committed to health care reform need to be honest and clear about what is actually happening.

          You're not being honest or clear when you state opinion as if it's factual.  

          The priest said, "Today's sermon is called 'Liars', but first I have a question. How many of you have read Chapter 66 in Matthew?" Nearly every hand went up. "You're just the group I need to speak to," the priest said. "There's no such chapter."

          by Back In Blue on Mon Nov 18, 2013 at 10:45:51 PM PST

          [ Parent ]

          •  We can know (0+ / 0-)

            that some people are still having trouble. We have a couple of existence proofs here.  We have one bunch of people who have managed to get all the way through the process, which is great because at the beginning we didn't. And then we have another group of people who are still struggling.

            You'll notice, by the way, the conclusion I draw in the title: More failure stories than success stories.  That is a valid conclusion I can draw merely by counting. What does it mean? It means that some people are still having trouble.

            •  All you know is that you have some stories. (1+ / 0-)
              Recommended by:
              Cedwyn

              Your title (which you didn't even quote) is misleading the way you wrote it.  Your title literally states that "Obamacare exchange failure stories outnumber success stories, even here on the Kos".  You are explicitly stating the such failure stories also out number success stories everywhere besides DKos.  That's a long way from "some people are having trouble" and completely unsubstantiated.

              Also, your other information isn't correct-many people did get all the way through at the beginning. Even Fox News reported it:

              The review was released by Kantar US Insights, based on the findings of the Millward Brown Digital research firm. It showed 9.47 million unique visitors to the federal site during the first week, including 3.72 million who entered the registration area, 1 million successfully registering and 36,000 who completed enrollment.
              I can't tell whether you support the ACA or not, but you are not being honest, even with yourself.

              The priest said, "Today's sermon is called 'Liars', but first I have a question. How many of you have read Chapter 66 in Matthew?" Nearly every hand went up. "You're just the group I need to speak to," the priest said. "There's no such chapter."

              by Back In Blue on Tue Nov 19, 2013 at 12:03:20 AM PST

              [ Parent ]

              •  I don't think we have much of a disagreement (0+ / 0-)

                Initially the title of this piece was something like "A compilation of reports by Kossacks." A few hours after publishing, I changed it. Maybe I shouldn't have.

                We both support the ACA (at least, I assume you do and I know I do). If we can figure out where people are running into trouble, we can better give them advice. For example, what's going on with cameoanne who posted below here? He or she is having trouble even creating an account.

                Last night I tried creating an account. Took me two tries. You have to answer three security questions. The third one I picked asked for a date. I typed in a date, and it, apparently, didn't like the format. I tried another format; still no good. I switched to the question about a favorite pet's name; it didn't like my cat's name. That cell seemed permanently poisoned. Nothing I did made that page happy, so I had to start over.

                Now, maybe I just happened to find one of the rare bugs. (And maybe it's now fixed; I couldn't duplicate it this morning, though as a programmer I know all too well that not being able to reproduce a bug doesn't mean it's fixed.) But I wasn't trying to find bugs. It looks to me like the system is still fragile.

  •  I'm all set in VT (2+ / 0-)
    Recommended by:
    Brainwrap, myboo

    I lost my HC benefits when I took my new job. As an independent contractor my " employer " cannot offer me benefits. When I resigned my previous position I asked for COBRA costs....owwwww, $2300 a month for 2 adults. I called Vermont's HC line and they told me about BC/BS of Vt.
    I got their platinum plan for $950 a month. I asked about the exchange and they told me to register in Oct. as I would automatically be put into it but I had to enroll.
    Of course I didn't try on 10/1, knowing full well that the state exchange would be overwhelmed. I went on 1 nite around 10/20. It took me all of 20 minuets to register and keep my platinum plan for $1050, a $50 per person increase, Jan 1.
    I start paying Vt. my premiums the 1st of the year. Easy peesy.

     

    " these are questions for wise men with skinny arms " Dothraki warlord Khal Drogo

    by ursofakingwetoded on Mon Nov 18, 2013 at 03:48:03 PM PST

  •  I'm in (0+ / 0-)

    Used healthcare.gov.  Enrolled as of four days ago.  It was a bit glitchy, but worked for me.

    PS  Great idea for a diary!

  •  That was then, this is now. (0+ / 0-)

    The Fed site is mostly fixed. Works just fine. I haven't seen any "I can't Sign Up!" Diaries in 3, 4 days. The worst is behind us. It's clear sailing with the wind at our back.

    •  Unfortunately, I have seen some (1+ / 0-)
      Recommended by:
      cameoanne

      If you click through the links above, all published in the last few days, you'll see them too. I was just linking to people who want to sign up, have tried to sign up, and have not succeeded in signing up. Sadly, there are a lot of them.

      •  yeah, I'm not buying it. (0+ / 0-)

        Not saying some aren't "having issues," but most attempting to choose a policy on there are doing so. That's still not a great number, but to suggest the site is just as crappy as it was on Day One is just not so. The worst is clearly behind us and the wind now clearly at our back. I would strongly suggest Dems strongly wrap themselves in the flag of "ObamaCare" as they run against TeaPubs in 2014, becuz sooner rather than later the website is going to function just fine, and "customers" are going to find the Plans on there just fine.

        •  It's *clearly* not nearly as crappy as Day 1 (0+ / 0-)

          but it was very crappy indeed on Day 1.

          This is the metric I'd like to see: Take 1000 people representative of the people we expect to sign up, some currently uninsured and some with insurance that has been cancelled. Choose people who have not yet played with the exchanges. Ask them to try to sign up. In this test they would go all the way through picking a plan. (We'd let them undo the choice at the end of the test. This would just be a test.)

          See how many of them can get to the point of pulling the trigger, without any help, just as if they were sitting at home at their computer trying to select a plan. Report the percentage.

          The professed goal of the current surge is to get that number to 80%. They acknowledge it is not there yet. I'd love to know what the current number is. I'd guess it's somewhere around 55-60%.

    •  Not so (0+ / 0-)

      No, I've tried to sign-up 3 times now - the latest being a hour ago.   Not able to sign-up!

  •  Problems get diaried, successes don't (0+ / 0-)

    I have indicated in a number of comments that I enrolled successfully in the 2d week -- but did not see any reason to take up diary space on a one-paragraph "Yay, I have health insurance" post. I did that, and moved on to the other issues in my life. Apparently those comments aren't enough to get me counted as "successfully enrolled."

    People who are angry and frustrated, on the other hand, come here to vent and to get advice on what to do, and have been posting their own diaries.

    It's the same reason the mainstream media would rather cover the melodrama of what's not working, than the "happy camper" stories. "Aid reaching remote town in Philippines, people now have food and water" isn't nearly as dramatic a story as "people dying in the streets due to government corruption and slow response."

    The plural of "anecdote" is not "data." In order to get data, you would need to design a survey that invited everyone to participate.

  •  What do you expect? (0+ / 0-)

    You sound like the people who complain about the lack of positive news stories on tv.

    Failure is news. It's interesting. People talk about it. Things working as planned is not news and is of marginal interest. That's just the way it is. No one wants to turn on the tv and hear about all the things that are working as expected.

    I had a dirty secret in my job in IT: as long as it wasn't my fault, I loved it when things went wrong. The more spectacular the problems, the more frantic the reaction, the longer it lasted, the more disastrous the consequences, the more I loved it. What can I say? Life chugging along gets boring.

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