It was in Politico today that John Boehner shared the painof Healthcare.Gov and I think all members of Congress should get on there as there's nothing like first hand experience at any of this, user or technologist.
It's tough out there and insurance is becoming just like the markets in a sense, "the continuous rise and fall of the machines" just different algorithms doing different things but with same end result with the 99% and the 1%. Math models and algorithms make the rich, richer.
Now we hear that the website code was not done? There's a lot of blame to go around here and contractors should have known up front the amount of time it would take to write code from the bottom up; however they will bid jobs doing such as they make more money.
CMS should have seen this one coming as well and asked the contractors specific engineering questions instead of ignoring it. I used to write code and all I need to do today is read the news and documents as they become available and it's not that hard for me. The 176 pages showed exactly where they were using Open source code from the bottom up that has never been integrated in such fashions before.
And now they lied...this was stuff that was a "known" a long time ago...this is a bit techy but I ask that exact question...and compare this to a company that also lied about their code a couple years ago and it cost the CEO his job and lawsuits. So this makes for a good comparison of accountability.
The good news is though that people are getting through to enroll which is good thing, not stable all the time but getting better. A lot of code still needs to be fixed.