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United Flight 1451 Boston to Denver stranded at gate going on 2 hours now. As you can imagine, typical airline horror story. No water, no toilets. Remain seated. No ETA on repairs. Looks like we'll be here for awhile. Not allowed to deboard. Would like to hear your airline experiences. Will be reading threads. Pass onto Kos community and help some stranded passengers out. Thanks!

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Comment Preferences

  •  I have a friend who was stranded on a train in (8+ / 0-)

    Indiana during the bad weather for three days. They did bring food and water to the train while they were getting it out, though.



    Is it true? Is it kind? Is it necessary? . . . and respect the dignity of every human being.

    by Wee Mama on Mon Jan 13, 2014 at 06:10:14 AM PST

  •  Find a lawyer to pursue kidnapping charges. (10+ / 0-)

    The airlines have little other financial incentive to keep this from happening.

  •  Quick search revealed (5+ / 0-)
    Recommended by:
    Sylv, Hey338Too, pixxer, rbaillie, Catte Nappe

    My Brothers Keeper

    by Reetz on Mon Jan 13, 2014 at 06:20:53 AM PST

    •  Damn Beat me to it == eom (0+ / 0-)

      I wish I didn't know now what I didn't know then.

      by peterfallow on Mon Jan 13, 2014 at 07:09:50 AM PST

      [ Parent ]

    •  'twas ever thus... "Thank you Republic Airlines" (8+ / 0-)

      Here's one written by Tom Paxton 30+ years ago. It's the lead track on his album One Million Lawyers and Other Disasters. Pre-youtube so the internet resources are a bit scarce, but you can listen to snippets here and here. You'll get the idea. And, yes, it's a true story. After it happened Tom asked them to cover the damage. They refused so he wrote this song instead, which undoubtedly cost them more in lost sales than replacing his guitar would have!

      Thank You Republic Airlines

      Words and Music by Tom Paxton

      Flying through the Michigan skies with a song in my innocent heart,
      I placed myself in professional hands, masters of the traveler's art.
      When I opened my guitar case at the end of a beautiful flight,
      I'm sure you can imagine my feelings, as I beheld this beautiful sight…

      Thank you, Republic Airlines, for breaking the neck on my guitar.
      I arrived to do a concert with the Kingston Trio,
      Opened my guitar case with a smile ‘con brio’.
      Thank you, Republic Airlines, What a joy to a musician you are!
      What a zest you've added to pedestrian skies,
      It was boring to be flying where the wild goose flies,
      But the tedium was broken by your wonderful surprise,
      When you broke the neck on my guitar.

      Thank you, Republic Airlines, for treating my instrument with care.
      There can be no greater happiness for the musician,
      Than to find his instrument in this condition.
      Uh-oh, Republic Airlines, in the firmament of travel, you're a star,
      For you treat each piece of baggage like a child of your own,
      When you come across an instrument, it's dropped like a stone,
      May you waken every morning with a new broken bone,
      Like you broke the neck on my guitar.

      Now I've been traveling most of my life, and the thrill is a long time gone.
      And the sight of another DC 10 just fails to turn me on.
      But I feel my heart start pounding when I get to the baggage claim,
      and when I see how you handled my instrument, the thrill is still the same.

      Thank you, Republic Airlines, for splintering the neck on my guitar!
      My guitar case was so strong that nothing could go through it,
      Way to go Republic, only you could do it,
      Crash bang, Republic Airlines, in the field of demolition, you'll go far!
      For you took it as a challenge when I turned in my case.
      and you saw the fragile stickers glued all over the place,
      May a team of mad flamenco dancers do to your face
      What you did to the neck on my guitar!

      There could no satisfaction greater than if,
      You should be the next to go the way of Braniff!

  •  Well yeah, that's what United does (4+ / 0-)
    Recommended by:
    SCFrog, rb608, ybruti, chimene

    You know, like the Terminator, that's all it does, it will not stop (etc etc).

    So if you opt to fly with them, well, I'd almost suggest that you should have know this by now - but whatever, hopefully this diary will reach anyone still blissfully unaware of UA's business model . .. .

    •  It's not just United; (2+ / 0-)
      Recommended by:
      susans, miscanthus

      it's all of them.

      Dogs from the street can have all the desirable qualities that one could want from pet dogs. Most adopted stray dogs are usually humble and exceptionally faithful to their owners as if they are grateful for this kindness. -- H.M. Bhumibol Adulyadej

      by corvo on Mon Jan 13, 2014 at 07:47:39 AM PST

      [ Parent ]

      •  Not sure about that, I've found (1+ / 0-)
        Recommended by:
        ybruti

        foreign Airlines to be MUCH more customer friendly.

        (on the downside, however, foreign airports tend to be a total clusterfuck - guess there are always tradeoffs in life).

        •  Competition for international routes (0+ / 0-)

          is much more fierce.  That also explains why, mile for mile, flying to Frankfurt or Bangkok is much cheaper than flying to, say, Omaha or even New York.

          Dogs from the street can have all the desirable qualities that one could want from pet dogs. Most adopted stray dogs are usually humble and exceptionally faithful to their owners as if they are grateful for this kindness. -- H.M. Bhumibol Adulyadej

          by corvo on Mon Jan 13, 2014 at 08:15:41 AM PST

          [ Parent ]

    •  We try to avoid United whenever we can. (1+ / 0-)
      Recommended by:
      Roadbed Guy

      Flights suddenly cancelled; flights greatly delayed; luggage lost. We expect the worst with that airline, but have been pleasantly surprised now and then.

      The spirit of liberty is the spirit which is not too sure that it is right. -- Judge Learned Hand, May 21, 1944

      by ybruti on Mon Jan 13, 2014 at 11:30:04 AM PST

      [ Parent ]

  •  Looks like they took off (9+ / 0-)

    "How come when it’s us, it’s an abortion, and when it’s a chicken, it’s an omelette?" - George Carlin

    by yg17 on Mon Jan 13, 2014 at 06:38:30 AM PST

  •  Accepted Business Practice at United (2+ / 0-)
    Recommended by:
    jan4insight, BlackSheep1

    United, as a matter of policy, will lie to passengers regarding whether a plane is ready to depart.

    Whether caused by a crew shortage (sometimes referred to as a temporary shortage of 'necessary equipment), or a mechanical problem, icing conditions etc., United will consciously board passengers and strand them.  

    It is an accepted practice for United to mislead passengers, board them, have the plane "depart" from the gate, but then hold the passengers captive until United deals with the logistical problems that United created.

    sláinte,
    cl
    -- Religion is like sodomy: both can be harmless when practiced between consenting adults but neither should be imposed upon children.

    by Caoimhin Laochdha on Mon Jan 13, 2014 at 08:55:29 AM PST

    •  Padding "on-time departure" statistics (0+ / 0-)

      by rolling two yards away from the gate & stopping dead for dogonlynose how long is a hoary tradition among US errorlines.

      The greatest trick the GOP ever played was convincing the devil they had a soul to sell.

      by Uncle Cosmo on Mon Jan 13, 2014 at 11:33:29 AM PST

      [ Parent ]

  •  The trip from hell (6+ / 0-)

    I've lived in California all my life, but my step-dad is from Chicago and my mom has family in Missouri.  We used to take "road trips" every other summer or so and travel around, usually hitting at least one of those two locations.

    One year, they decided we were going to fly out to DC, catch the train to Boston, rent a car and drive up to Quebec, then drive to Chicago, then take the train to Seattle and down the coast to LA.

    DC has two major airports - National and Dulles.  Longer-travel flights weren't allowed into National at the time (this is early 90s IIRC - could be 88 or 89), but my parents didn't want to go all the way down to Dulles.  So, they opted for a transfer in O'Hare to a shorter (2-hour or so) flight to National.

    It's summer, and we're flying to Chicago when the pilot comes on and announces there's a storm sitting over O'Hare that's not moving.  We circle the area a few times and finally the pilot comes on and says we're going in to land, but that it was going to be bumpy.  Bumpy, hell - it was one of those rides where the overhead compartments open and luggage falls out.  My mother looked about ready to scream.  We did make it down, however, and then finally got to the gate.

    Our next flight was supposed to be leaving at like 3ish for National, but the storm was still going.  In fact, when we got to the gate, my mom chatted with one of the attendants who was talking about "some insane pilot from California who was the last plane they let land" (our flight).  It was about lunch time body-time, so we ate a bit and packed some snacks into our bag (it was such a short flight that they didn't serve food), figuring we'd eat when we got to DC.

    They eventually decided that the storm was lifting and started boarding planes.  They pulled us out into the line of planes waiting to take off - and sat us there for 6 hours..  No food on the plane - again, short flight -, limited drinks, restrooms backing up because they weren't meant to take this kind of volume.  A couple of times, trucks would pull up and help re-fuel and I think empty the septics, but we didn't move.

    Finally, the storm left and they cleared planes.  We took off, but the storm had blown east; we ended up having to fly up into Canadian airspace to fly around it.

    Now, our flight had meant to leave at 3 and get into National at like 5.  So, 3 pm, plus 6 hours on the tarmac, but now a 3-hour flight because we had to fly around - it was midnight by the time we got near DC.

    And National airport closes at 10 pm.  So, they flew us to Dulles anyway.  We got to the hotel around 1:30 am.

    Oh, and our train ride to Boston?  The rail workers went on strike; we ended up being on the only piece of Amtrak in the entire country that could run (because they own the Northeast Corridor rail).  We also had a hotel flood out in Vermont.

    Fun times.

  •  I believe there's now a 3-hour limit (4+ / 0-)

    on how long they can hold passengers in the plane without letting them deplane. (The Feds put that in after some of the 9-hours-and-counting horror stories.) I was on a flight (also United) a couple of years ago, at Dulles headed for Zurich, Switzerland, and at 2 1/2 hours they started getting us ready to deplane, but then the mechanics got everything working. We left just about at the 3 hour mark.

    As I remember they did let us use the bathrooms, and may have brought around water if people needed it. (I was trying to nap, since it was 3 am where I was going, so wasn't paying a lot of attention.)

    They also provided compensation in the form of a voucher, which was a nice added touch. You had to sign onto the website to get it.

  •  Took a United flight from Chicago's O'Hare, and (1+ / 0-)
    Recommended by:
    Oh Mary Oh

    was stuck on the tarmac due to a "ground stoppage" in the plane in the summertime heat for 6 hours.  Problem was that I was the last seat and next to the lavatory in the back of that model jet I was flying that day.  I am a Continental Frequent Flier pass holder, and had a heart attack they they merged with United.  All those points I have to now to use with a crappy airline….  Ugh.

    Let's give a loud shout out for the mergers of businesses and rival companies and just how great they are for consumers!!!

    Bull hockey.

    "It's only the giving, that makes what you are." - Ian Anderson

    by LamontCranston on Mon Jan 13, 2014 at 01:28:10 PM PST

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