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This is my fourth diary in a series, about the serious issues I've been having for eight long years attempting to be a legal person since the PATRIOT Act was amended in 2006 to make your Social Security card - NOT your number, to which IRS cares not at all what name is attached - T•H•E Most Important Piece of Identification a citizen can own.

My newly Republican state legislature passed Voter-ID laws last year that take full effect in 2016, but which will be put to the confrontational test in this year's elections as another aspect of the voter suppression package allows for "challengers" to stand guard at any precinct's polling place to demand any voter they don't like the looks of (i.e., looks possibly Democratic) produce currently valid ID. If the voter doesn't have it on them, they can only vote provisionally. And provisional ballots are often not counted at all. "Challengers" are nothing new, but now they aren't restricted to challenging voters in their own precinct. They can do it anywhere they like, and we expect a constant, belligerent supply of them in these possibly Democratic environs.

Because our DKos Asheville group is going forward with voter registration efforts right through the cut-off date in October, and we've already enjoyed the very useful information and advice we got at our last meet-up from the League of Women Voters, I figured my issues with SSA might provide some good hands-on experience when we encounter people who may also have issues. I figure at least a million North Carolinians will have issues, they just don't know about it yet. My previous diaries on the subject are below, if you're interested...

Voter ID: Why It's a Pain In The Ass
Voter ID: It's Still a Pain In The Ass
Voter ID: The Pain In The Ass Just Got Worse

Basic rundown is that my SS card/account carries a familiar nickname I've always gone by, but is not my 'given' name. Got my card/account when I was 15 using school records, which included the familiar name as well as my 'given' names. Since an SS card has never been a legal form of ID, the only time I made a change was when I got married. Added husband's surname.

My driver's license expired some years ago, but since I have no car I didn't bother getting it renewed. I do own property here in No'Cackalackie, we did adopt a daughter here, and I have been duly registered to vote here for 22 years - the entire time we've lived here. Using my 'given' first name (which appears as my middle name on the SS card/account), my maiden name as middle name/initial, and my husband's surname. Which is also on the SS card.

What the PATRIOT Act's amendment did was require that all forms of identification must match the names on the SS card exactly. Which mine do not. So I began the sojourn described in the links above. A couple of months ago after being frustrated yet again by both the DMV and SSA, I appealed to Senator Kay Hagan (D-NC) and my congresscritter Mark Meadows (R-NC-11). Both assigned a staffer to help me out, we went back and forth a few times, release forms were duly signed and sent. Because my husband's credit union refused to take my March SS check in deposit (after taking them for the past 9 months no problem) unless I have a current photo-ID that I can't get unless SSA will correct the name, things suddenly became urgent. It's not a lot of money, but it is needed.

Hagan's staffer made a couple of contacts to SSA on my behalf, Meadows' staffer jumped into the fray last week. An appointment was made for this afternoon for me at SSA, so I got a ride and took my burgeoning file full of school records, birth certificate, FS-240, affidavit from the Commander, US Naval Forces Philippines, marriage license, insurance card, old driver's license, SS card, the SS check I can't deposit, the deed to our property, our daughter's adoption papers, letters to the regional director of SSA and from the Senator and Congressman, even my old dental x-rays, ready to try yet again. And this time it worked. The SSA agent agreed to correct the name even though I didn't have any "new" forms of ID he'd previously demanded and which I cannot obtain because of the name mismatch. You'd think those would have been plenty.

So really, nothing had changed except political pressure was applied. And that worked. I will receive my new card in a couple of weeks, have a letter confirming the correction in hand, and the 'flag' in the central computer will (I was told) be lifted as of tomorrow morning. Success! Husband's off Friday, so we'll go to the DMV in the morning for that state photo-ID (will worry about driver's license later, when I've a car to take the test in) I must have in order to get my name on the credit union account and direct deposit, which SSA insists upon. Fine with me, I just couldn't be on the account when we moved our money from Bank of America awhile back in protest, due to the name mismatch. Then we'll do lunch.

What I absolutely DO NOT expect is that the credit union will accept my March check in deposit even when I do have valid photo-ID and my name's on the account. Because that check is to my 'old' self and not my new self. Even though they've accepted 9 others in that name. What I figure I'll need to do now is send that check back to SSA and have them add the amount to either my next check in my legal name, or the direct deposit if that takes effect quickly enough.

So. What have we learned about how easy or difficult it's going to be for, say, women who never bothered to change their SS card/account names when they got married or divorced, who don't already have a valid NC driver's license or photo-ID, to GET that photo-ID before trying to vote in the 2016 elections? ...I've learned that there are going to be some very, very busy congressional and/or Senatorial staffers in the next couple of years, that's for sure. Because SSA doesn't take kindly to changing or correcting the names on cards/accounts no matter how much identification you've got, and no matter how monumentally stupid it is that they won't.

Because. Because that little dog-eared paper SS card that is not and never has been a valid form of ID is now the most precious form of ID anybody who lives in the US of A can have. Because if it doesn't match everything else exactly, you simply cannot get any other valid form of ID. Next up for little old me? I'm getting a passport...

Originally posted to Joieau on Tue Apr 22, 2014 at 06:58 PM PDT.

Also republished by Social Security Defenders and Community Spotlight.

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Comment Preferences

  •  That's great news, Joy! (16+ / 0-)

    We're going to need every vote we can muster in November.

     photo pelosi-behind-obama_zpsfa243125.jpg

    If the Lord can see His way clear to bless the Republican Party the way it's been carrying on, then the rest of us ought to get it without even asking. -Will Rogers

    by Gordon20024 on Tue Apr 22, 2014 at 07:53:58 PM PDT

  •  I worked for SSA back (15+ / 0-)

    when this was not a problem. It seems like common sense is gone now. A middle initial, middle name not spelled out, etc. I have a hyphenated name, a middle name and I am a junior. Sometimes I put middle initial, sometimes not. Good thing I live in CA where this is not an issue.

    I am sorry you had to go through this, reminds me of zero tolerance rules. So idiotic.

    The only foes that threaten America are the enemies at home, and those are ignorance, superstition, and incompetence. - Elbert Hubbard -9.62/-8.15

    by GustavMahler on Tue Apr 22, 2014 at 08:09:21 PM PDT

    •  There honestly was no excuse (18+ / 0-)

      for any of this. They should have corrected the name when I asked them to when I went in with the file full of ID last year to apply for my benefits. They had all my names - every single one I've ever used or gone by - right there on my high school transcript and my marriage license. It's a simple matter of correction. Not even a name change (which I spent $500 to get a few years ago, but the clerk laughed and said there's no way the judge would legally change my legal name to my legal name. They're all legal, they already belong to me, which ones do I go by? It's just not that hard.

      Worst part of it is that this latest crackdown (especially with the credit union and hard-ass DMV) is that for North Carolina, it really is all about disenfranchizing people. For SSA, however, it's all about the PATRIOT Act and the fact that they're now the only "Real ID" game in town. They're enjoying it.

      There are three kinds of men. The one that learns by reading. The few who learn by observation. The rest of them have to pee on the electric fence for themselves. - Will Rogers

      by Joieau on Tue Apr 22, 2014 at 08:34:06 PM PDT

      [ Parent ]

  •  I can feel your frustration (10+ / 0-)

    just reading your words. How ridiculous that it took you all this effort to achieve something so simple.
    Congratulations for "beating the system", something I always enjoy doing.

    •  Heh. My main issue (17+ / 0-)

      is WHY there's a 'system' we have to beat just to live reasonably in this country. Honestly, they rejected so many perfectly adequate identification documents that I was sorely tempted today to go ahead and hit 'em with the duly registered 200+ page geneology my sister the Ph.D. researched and put together when she retired a few years ago. Make 'em go through the whole damned thing, all the way to George Washington's grandfather on one side and the f*cking Mayflower on the other. And yes, it says right there on the wall (and on the website, and in available SSA literature) that geneologies are acceptable.

      I don't know how many times I've had to patiently explain - to every SSA person I've seen in 8 years plus the DMV since we moved here - that the FS-240 and attached affidavit (signed by the US Vice-Consul as well as the Commander US Naval Forces) IS proof of citizenship. Says right there on top "Birth of American Citizen Abroad" and is just incidentally attached to the birth certificate from the Philippines. They all look at me funny and say, "Gee, you don't LOOK Filipino." ARGHHHH!!!

      It's a good thing I'm a peaceable person.

      There are three kinds of men. The one that learns by reading. The few who learn by observation. The rest of them have to pee on the electric fence for themselves. - Will Rogers

      by Joieau on Tue Apr 22, 2014 at 09:25:14 PM PDT

      [ Parent ]

  •  Congrats (6+ / 0-)

       Hurray! Also in time for the 100th of the 19th amendment coming up.

    March AGAINST monsatanOHagentorange 3/25/13 a time warp

    by 3rock on Tue Apr 22, 2014 at 09:09:00 PM PDT

    •  When I was in high school (17+ / 0-)

      my Mom was president of the local chapter of the League of Women Voters. She was serious about it, as was her mother who walked the line to GET that right. Mom was illegally denied her final vote in the 2000 election in Jacksonville, Florida when - in a wheel chair with attached oxygen tank - she was challenged and couldn't provide a valid driver's license. It broke her heart. Legally she didn't need one, but there were all kinds of shenanigans that year.

      In that same election my daughter got mysteriously "lost" from the precinct rolls. Along with hundreds of other voters in the county, while people who had been dead for decades magically showed up ON the rolls. I told the poll ladies to take pictures of any dead people who showed up...

      We'd all gone to vote as we had every election since 1992 here, as we all lived in the same house. Took her son to teach him how it's done, she was his cub scout den mother that year. She told the poll workers that she had been voting for years, was duly registered, and wasn't leaving without voting. They called the cops, but we all sat peacefully waiting while the in-charge called Raleigh to find out what to do. They discovered a long-ago rule that allowed the mountain men who only come to town occasionally to register and vote the same day, called "Primitive Registration." Don't know if they counted her vote, but grandson learned you don't back down easy on your right...

      Now we have general same-day registration (until 2016, that is) and early voting. I like to think she helped that happen.

      There are three kinds of men. The one that learns by reading. The few who learn by observation. The rest of them have to pee on the electric fence for themselves. - Will Rogers

      by Joieau on Tue Apr 22, 2014 at 09:41:31 PM PDT

      [ Parent ]

      •  I'm sure she did. (11+ / 0-)

          Those of us that don't back down. I'm sure you gave the polling people fits.
           That gut feeling in 2000, to let a crooked SCOTUS steal a Presidential ELECTION. History will record their corruption.
           Dignity is something that just is. A reflection of the founding fathers and people of this country.
           

        March AGAINST monsatanOHagentorange 3/25/13 a time warp

        by 3rock on Tue Apr 22, 2014 at 10:13:36 PM PDT

        [ Parent ]

      •  Names can be mismatched for lots of reasons (7+ / 0-)

        My mother had a hard time getting a passport. Her birth certificate was deliberately misspelled at birth by the attending physician. He knew her grandmother an spelled it to conform with her spelling.

        My grandfather changed the spelling of his last name on entry into WWI. This was done so he and his brother could serve together.

        Eventually my mother did get a passport but it took numerous affidavits to get the job done.

        My grandmother was born at home in SD. The month after she was born the court house was destroyed in a fire. When she applied for her SS benefits she needed to get affidavits from  her older siblings attesting to her DOB.

        Both of them had been RN's continuously in Minnesota throughout their working careers.

        The point of this is that there are a lot of reasons names and documentation may not agree.

        •  My Mother-in-Law (6+ / 0-)

          never knew the precise date of her birth. Was born at home in Oklahoma, neither her mother nor her father thought to record the exact time, so it could have been before or after midnight. It was always sort of a family in-joke, she got a 2-day Birthday Party. I do not recall that she ever got a moment's hassle from any bureaucrats because of it.

          When my husband and I got married (back in the '60s), we eloped because our parents were dead set against it. When we went to the courthouse in that little college town to get the license, we were told we had to get a judge's order because we weren't 21 yet. Didn't matter for me, but HE had to be 21 or have his parent's permission. So we went out front, called the first judge in the phone book at a booth, explained the situation, and he called in to tell 'em to give us the damned license.

          The woman who filled it in was plenty pissed (maybe her kids had to run away to get married too), deliberately spelled both my first and middle names wrong by a one-letter switcheroo not noticeable unless you really looked for it. It wasn't until I started getting my husband's uncle's mail (same first name, with the masculine one-letter change) that we noticed. Laughed about it, decided we weren't going to make a big deal out of it several years later and several states away when Hub was in the Navy. Or tell our kids we'd been "living in sin" all along...

          The SSA folks have not been even slightly amused by it 40+ years later.

          There are three kinds of men. The one that learns by reading. The few who learn by observation. The rest of them have to pee on the electric fence for themselves. - Will Rogers

          by Joieau on Wed Apr 23, 2014 at 10:33:12 AM PDT

          [ Parent ]

          •  Speaking of your husband, have you tried (1+ / 0-)
            Recommended by:
            Joieau

            signing the check over to him and letting him deposit it?  That's what we do when checks come for my husband, as he is not generally able to get to the bank when they're open.

            •  That's what we've been doing (1+ / 0-)
              Recommended by:
              Lujane

              all along, and there has been no problem until this month. The credit union is apparently merging with another, and suddenly the 'rules' are a regular big deal. But only for some people, since many who are taking care of elderly and infirm parents or beneficiary kids have someone else's SS/SSI benefits deposited to their accounts. A b*tchy new manager probably hasn't helped things either.

              There are three kinds of men. The one that learns by reading. The few who learn by observation. The rest of them have to pee on the electric fence for themselves. - Will Rogers

              by Joieau on Thu Apr 24, 2014 at 07:10:10 AM PDT

              [ Parent ]

              •  Time to switch to a different credit union? nt (1+ / 0-)
                Recommended by:
                Joieau
                •  Only other one in our town (1+ / 0-)
                  Recommended by:
                  Question Authority

                  is a state employee's CU, and we aren't state employees. Could look in A-ville I guess, but now that the ID situation is nearly over Ms B*tch will just have to deal with me. That's actually kind of satisfying, and I don't expect she'll last long. Clearly a climber, and there's nowhere to go around here.

                  There are three kinds of men. The one that learns by reading. The few who learn by observation. The rest of them have to pee on the electric fence for themselves. - Will Rogers

                  by Joieau on Fri Apr 25, 2014 at 07:03:54 AM PDT

                  [ Parent ]

        •  My Mom Too (1+ / 0-)
          Recommended by:
          Joieau

          born in a rural county in Ohio, my mother's delivering physician wasn't real sharp on filing those certificates. He tended to let them, pile up before taking a bunch down to the courthose.

          Then his home/office burned to the ground. When she applied for benefits, Mom, and I'm sure a lot of other people born during that time, had to get three people who remembered her birth to sign affidavits.

          What I don't understand is this using school records to get a SS card. When I applied for one - admittedly back in the sixties - the only ID acceptable to SSA was your birth certificate. Your name was taken directly from that.

          Oh, and don't kid yourself about IRS not caring what name is attached to a number. Both times I got married, the one little thing I forgot to do was change my new surname with SSA. Filed tax returns and got a notice from IRS that my name and number didn't match... please explain.

          Meddle not in the affairs of dragons... for thou art crunchy and good with ketchup.

          by Pariah Dog on Thu Apr 24, 2014 at 07:54:14 AM PDT

          [ Parent ]

          •  Wow. They probably would have (0+ / 0-)

            deported me if I'd had to get three people who attended my birth. Parents died years ago, and the Philippines has had a couple of 'regime changes' since then! Did have automatic dual citizenship until I turned 18 though. I thought about keeping it renewed just in case, but quickly realized I have no secret desire to be resident white lady in Olongopo. Family came back to the US before I was a year old, parents and all my siblings were born in this country, and I've never left. Not even to Canada or Mexico.

            SSA took school records as ID in the '60s, and will accept them now. I had a not-embossed copy of my birth certificate, but didn't even know the FS-240 and affidavit existed at the time (found them in Dad's files after he died). My parents had divorced and both claimed ignorance of that documentation. The certificate does note the American citizenship of both my parents - thus mine - but it wasn't the duly sealed original they demanded. But since they realized how difficult or impossible it might be for me to get one of those from a foreign country, they waived the second ID necessity in favor of just the school records. Which have all the names except the married surname.

            I have over the decades of filing joint tax returns with my husband (even in times when I had the only 'official' day job) used at least four various combinations of my legal names. Never received a single objection from IRS. Of course, all the names belong to me, and for taxes all they want is a first name, middle initial, and surname. The first name changed once or twice from the nickname my Filipino amah gave me to my 'given' first name, depending on how my name was on my driver's license and/or checking account. Being military-attached and rent-a-tech mobile, I've had driver's licenses in at least 5 different states...

            I've had a 'flag' on my name in the official computer system state and federal officials are hooked into, for 8 years. Because it was that long ago that I first tried to renew my driver's license and suddenly had to show my SS card to be approved. No matter what other ID I had. The flag is now gone, they tell me. And yeah, the flag applied to air travel - got on that list too.

            While I'm peaceable when dealing with the bureaucracy, my frustration and anger got spent on my family when I got home and started ranting about their unbelievable stupidity. When we spent good money we didn't have on a lawyer to legally change my legal name to my legal name, grandson laughed and suggested I go for "Jihad Joy." Funny, but not adviseable...

            Maybe it's because my last name hasn't changed since the '60s. Still married to the same sweet guy, we're pushing 50 now.

            There are three kinds of men. The one that learns by reading. The few who learn by observation. The rest of them have to pee on the electric fence for themselves. - Will Rogers

            by Joieau on Thu Apr 24, 2014 at 09:11:39 AM PDT

            [ Parent ]

  •  meanwhile, I discovered by surprise recently that (20+ / 0-)

    the name I had been using on my checking account since 1985 was suddenly mysteriously changed, from my maiden name initial in the middle, which I have used since I got married and officially changed it everywhere at that time, to my former middle initial that I haven't used since then.
        I handed in the paper from my checkbook that says 'time to order new checks' the same as every other time, no changes indicated, but this time they came back different. Almost didn't even notice it.
        When I looked into it, the bank found that when we did our refinancing (which went really well- this was the only hitch) someone wrongly assumed from my full records that I must be using my former middle name initial and simply changed it in the files.
        I found it interesting that the bank could just go and do that without even asking, never mind getting permission, but in order to change it back I had to file paperwork almost like an affidavit of who I am, even though I've been an active customer for nearly 30 years now.

    We are all pupils in the eyes of God.

    by nuclear winter solstice on Tue Apr 22, 2014 at 11:29:34 PM PDT

    •  Yowsa! (10+ / 0-)

      It's been custom for longer than I've been alive (and that's a good while) for married women to take their maiden name as middle when they adopt their husband's last name. Both my grandmothers did, so did Mom, and two of my sisters. Nobody ever gave me a moment's trouble about it, since the maiden name is right there on all my pre-marriage records, and it IS (or was) customary. Nowdays people take hyphens or just keep their maiden names, but that doesn't have to be confusing. Bureaucrats simply like to make it confusing because they can. I've never used my given middle name for anything, haven't missed it.

      But having some bureaucrat somewhere simply change your names around without even asking is... outrageous! And could have thrown you into bureaucratic hell just like me forever more.

      There are three kinds of men. The one that learns by reading. The few who learn by observation. The rest of them have to pee on the electric fence for themselves. - Will Rogers

      by Joieau on Wed Apr 23, 2014 at 06:04:16 AM PDT

      [ Parent ]

    •  That is so revealing. (8+ / 0-)

      It reveals how little actual people matter, when a Kafkaesque business or government bureaucracy throws a monkey wrench into your life.

      I am become Man, the destroyer of worlds

      by tle on Wed Apr 23, 2014 at 07:20:24 AM PDT

      [ Parent ]

      •  Kafkaesque for sure, (0+ / 0-)

        but I've always considered it Heller-ian [Joseph]. Catch-22.

        There are three kinds of men. The one that learns by reading. The few who learn by observation. The rest of them have to pee on the electric fence for themselves. - Will Rogers

        by Joieau on Thu Apr 24, 2014 at 09:22:33 AM PDT

        [ Parent ]

    •  I think this is a HUGE point here, nws. (6+ / 0-)

      It's all like this. If you are not attached to corporate you have problems.

      Corporate has a different set of laws and enforcement of laws on "them" than real live breathing people have, and the table is really slanted towards them and away from citizens.

      I had a 3 month ordeal working to get the proper ID with the exact name on my SS card.

      In the end, get this, it was a credit/debit card with my name on it, exactly the same name as on my SS card.

      But had I been working for corporate, it would have been a done deal, immediately.

      Corporate can do what they want because they have the money and the machine. It's like a shadow government at this time, as your comment points out.

      Democracy - 1 person 1 vote. Free Markets - More dollars more power.

      by k9disc on Wed Apr 23, 2014 at 08:54:38 AM PDT

      [ Parent ]

  •  What a journey! (5+ / 0-)
    Recommended by:
    Joieau, sydneyluv, chimene, ladybug53, Lujane

    It never should have been this difficult.  Sorry you had to go thru all this, but thanks for sharing.

  •  US Naval Forces? (6+ / 0-)
    Recommended by:
    Joieau, sydneyluv, chimene, ladybug53, gmats, Lujane

    Here's a thought, try an account with USAA. You can simply deposit the checks by photo (I use an iPad) and completely cut out people getting in the way. All I need to do is put effectively that it's for deposit only and the account number. Then if you wish you can transfer money to the credit union or do away with them altogether.

    •  Had insurance through USAA (5+ / 0-)

      decades ago, but always used local banking establishments for checking and bill paying, etc. Yeah, Navy brat. Sort of the same situation John McCain is in by being born in Panama, but how much do you want to bet he's never been given a moment's trouble by some overblown bureaucrat?

      This is hardscrabble Southern Appalachia, a place we chose to live very much on purpose after our son died and we lost our business in Florida. Have some beautiful acreage we homestead, paid for free and clear in just a couple of months now. The people are... really pretty much the same as people everywhere else, just more rural and personally independent-minded than in more populous areas. I can't put Asheville's regional SSA office down as "unsophisticated" though, as that city is actually quite sophisticated. My county boasts all of ~35,000 humans in total, our nearest town claims 738 (but that's pushing it).

      Gotta give 'em a bit of leeway for getting so readily confused by things like documents from the State Department and such, but they can all read. All they have to do is READ the header on the FS-240 instead of break out in a cold sweat and act like they're dealing with some kind of illegal alien (from space!). Don't they ever do training? If they're to be the bottom-line PATRIOT Act defense against all those space aliens, it wouldn't hurt 'em a bit to familiarize themselves with basic acceptable documentation.

      There are three kinds of men. The one that learns by reading. The few who learn by observation. The rest of them have to pee on the electric fence for themselves. - Will Rogers

      by Joieau on Wed Apr 23, 2014 at 06:31:02 AM PDT

      [ Parent ]

  •  will tell my little polecats to never change their (8+ / 0-)

    names, then.

    Sounds like a royal pain in the *SS.

    Happy little moron, Lucky little man.
    I wish I was a moron, MY GOD, Perhaps I am!
    —Spike Milligan

    by polecat on Wed Apr 23, 2014 at 06:53:09 AM PDT

  •  Yay!!! (4+ / 0-)
    Recommended by:
    Joieau, chimene, ladybug53, randallt

    Best news I've heard in ages.

  •  Texas ID (5+ / 0-)
    Recommended by:
    whaddaya, Joieau, ladybug53, annan, Lujane

    We moved to Texas last year and had to visit the DMV three times to get our drivers' licenses.  Apparently in Texas, even your passport is not good enough identification. And the DMV offices around here are not easy to get to if you don't have a car. Texas law requires that your voter registration card and your driver's license or state ID card have your first name, maiden name (if you're a woman) and last name.  Your middle name is not allowed.  Ha ha.  No one, repeat, no one asked for our Social Security cards.  When I got my voter registration card and my Texas ID card, they both have my middle name, not my maiden name.  Go figure.

  •  Never valued that dog-earred little blue card (5+ / 0-)
    Recommended by:
    whaddaya, Joieau, ladybug53, JanL, Lujane

    sufficiently until now.  I will guard it more carefully!

    "The extinction of the human race will come from its inability to EMOTIONALLY comprehend the exponential function." -- Edward Teller

    by lgmcp on Wed Apr 23, 2014 at 11:50:39 AM PDT

  •  This points to (9+ / 0-)

    a whole other problem: the massive administrative budget cuts Social Security has sustained since we got all deficit-fetishy in the U.S. While we've been able to stave off benefit cuts by raising constant and holy hell about them, we haven't had the fight on the administrative side. So they're short-staffed, have been having to close field offices, and are generally beleaguered. They always respond to congressional inquiries, so that was a smart route for you to go, but that's what it takes for them to be able to prioritize customer service now.

    And the rest of your story--what we've been talking about for ages whenever anyone says, "what? It's just an ID. What's so hard about that?" Can you imagine not having the time and the wherewithal you've got to deal with this?

    "The NSA’s capability at any time could be turned around on the American people, and no American would have any privacy left, such is the capability to monitor everything. [...] There would be no place to hide."--Frank Church

    by Joan McCarter on Wed Apr 23, 2014 at 02:23:52 PM PDT

    •  I've been trying for 8 years. (4+ / 0-)
      Recommended by:
      ladybug53, gmats, annan, Zack from the SFV

      Sure as hell don't know what counts as "customer service," as they've had to meet with me, go through my stuff, play on their computers, check with supervisors, and explain why they can't help me every time I've tried. That's some considerable time and effort on their part, not even counting what it's cost me in that amount of time. If something this stupid cannot be resolved until and unless some politician tells 'em to resolve it, why not START with the politician and get it over with quickly?

      THAT is my primary lesson. I plan to draft a form letter that people refused once can use to contact politicians at that point in the game, to request intervention. Along with the release form (standard) they use to allow inquiry so it can go out with the first contact. We've got only two years until the Voter ID sh*t hits the fan in my region/state, and it's here we're working to register voters. Nobody should have to spend 8 years of their lives on something so stupid as correcting an SS card/account name to their current legal name. Remember, I've always had plenty of 'proof' that I'm me. That never made any difference in this saga.

      This is no way to run a country. My cousin George [Washington] must be spinning like a top in his grave.

      There are three kinds of men. The one that learns by reading. The few who learn by observation. The rest of them have to pee on the electric fence for themselves. - Will Rogers

      by Joieau on Wed Apr 23, 2014 at 04:26:00 PM PDT

      [ Parent ]

  •  Excellent News!!!!! Keeping after your political (1+ / 0-)
    Recommended by:
    Joieau

    representatives (even if they are not your party affiliation) most often gets the wheel rolling in terms of fixing an issue.  They really, really want your vote and to "like them" too!

    I am glad you took the two prong approach and went after Hagen and Meadows office's as the more people working on your behalf, the better the odds for you in resolving the issue.

    This diary made my day.

    Tipped and Rec'd, and hopefully a final resolution to your political "identity crisis".

    “My soul is from elsewhere, I'm sure of that, and I intend to end up there." - Rumi

    by LamontCranston on Thu Apr 24, 2014 at 05:37:08 AM PDT

  •  Been there done that, ditto on congressman (1+ / 0-)
    Recommended by:
    Joieau

    I had the same problems.

    Took the same leverage to get it solved.

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