Verizon has been caught up in a big to-do after allegations that they used an emergency situation—a wildfire in Mendocino, California—to extract a higher rate from the Santa Clara County Fire Department. Verizon did indeed throttle the data service on the Santa Clara County Fire Department’s “unlimited” wireless plan during the emergency, but have argued that it had nothing to do with greed—it was a customer service problem. Say what you will about big corporations, they’re not above throwing people under the bus whose “pay grade” wouldn’t allow them into the corporate building, let alone the C-suites.
Anyway, the fallout from this story has been what one would expect, with people from all around the social media landscape voicing their displeasure and anger at the greed manifested in this news item. On Twitter, Nicholas Rainville voiced his misgivings, and then in the replies added:
At this point a reply jumped into his Twitter thread.
Wait, what?
But the final answer came from someone else in the thread.