For days after the disaster, help and volunteers of all sorts headed for New Orleans with relief supplies and expertise, only to be stopped and turned away by FEMA.
Last night, one of my friends joined our regular Sunday chat. He had just come home from New Orleans with his group of volunteer firefighters from Houston, after they had waited outside New Orleans for since Tuesday for FEMA to let them help in New Orleans, or use them somewhere else in the stricken region.
FEMA's "reason" -- they wouldn't let anyone in "until the National Guard has secured the city." The details of his experience are below the fold.
Bill is a member of a volunteer firefighter team in the Houston area. He and his team have a lot of experience helping after hurricanes. And they also have special expertise -- a lot of them work for a living on oil infrastructure and repairs. Bill is a professional logistics expert whose assignments have included getting a client's tsunami-flattened distribution facility back operating within a couple of weeks, and pre-invasion logistics work in Kuwait.
On Monday night, his group assembled their rescue equipment and tools, and packed them into their boats along with all the emergency supplies they could carry. By Tuesday morning, they were almost to New Orleans. "We were stopped at gunpoint by FEMA and told to turn back," he told me. When I asked, he clarified that they did not point the guns at them, but they were carrying and displaying their weapons.
FEMA told him that no one was allowed to enter the city to help "until it was secured by the National Guard." The Houston team asked if they could wait. The FEMA staff told them yes, but that they shouldn't expect anything to change.
So they set up camp in the parking area where they had been stopped, and they waited. By Thursday night, when they were still waiting in the same place, some of the team returned to Houston. The rest decided to wait longer. And still nothing changed, so the remaining team members returned to Houston on Saturday night.
Needless to say, Bill is livid about this. I asked him why they had not been sent to some of the other communities in the hurricane-stricken area where security was not as much of an issue.
"We asked," he told me, "but they said that our expertise was more needed in the New Orleans area." The catch-22 -- they were needed in New Orleans, so they weren't allowed to go elsewhere, but they weren't allowed to go into New Orleans, so the upshot was that they did nothing except sit and wait, and then go home in frustration.
What had him frosted more than anything else is that they also have very specific expertise, as individual professionals as well as a firefighter team, in dealing with damage to oil infrastructure in the aftermath of a natural disaster. "We've been doing this more than 10 years," he told me. "We are not amateurs, and we have an enormous amount of experience with areas which have been hit by hurricanes."
"A lot of the damaged oil facilities aren't even in the city of New Orleans itself," he told me, "so they weren't in an area that you would think would have looters or security problems that were different from any hurricane we've worked in. We're used to arriving and immediately going to work."
They didn't just sit and wait -- they kept going back to the FEMA people who were holding them up and making suggestions about how and where they could be useful. But FEMA had no interest in listening, and the line never changed. "You can wait if you wish, but don't expect any change anytime soon. Or you can go home."
You know all that "help is on the way" BS that was spouted? A lot of it wasn't just "on the way" -- it was already there, but blocked from doing anything because of FEMA.
We've heard so much of this over this past week, of help and supplies arriving and not being allowed in, of the USS Bataan cruising off the city with helicopters, medical facilities, and supplies, but doing nothing because they hadn't been asked to help.
I thought my outrage meter was already off the dial, but I discovered it had new levels when I heard the first-hand account from a friend who had left work for a week to bring specific expertise to the disaster, and who was among the thousands of such people blocked by FEMA and their incompetent bureaucracy from doing anything at all.
