While I've used the site to bash companies that have screwed me over, in this case, it feels good to give props to one that is offering superb customer service not because they're contractually required to do so, but because it's the right thing to do. I love my Subaru WRX and their customer service -- specifically the folks at the Subaru service center on Broadway in Oakland. It's refreshing after my terrible experiences with VW.
This is an open thread. Chew it up and spit it out.
Update: Rest assured, I've had cars with much longer-lasting clutches. I don't ride the clutch. I put it in neutral at stop lights, etc. It's the Bay Area, so lots of hills and lots of stop-and-go traffic, but nothing to justify the clutch going out early. It was bad parts.